The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is seeking an Executive Assistant to support our VPs of Customer Success. This position is ideal for a dynamic, intelligent, highly-organized individual who takes ownership over the details and loves to get things done. In this role, your day will consist of managing and prioritizing a steady stream of requests, meetings, and trips, and anticipating how your Executives want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You must thrive in a fast-paced environment.

This role is a hybrid role and will require you to go into the office at several times per month and there would be an expectation of travel at least once per quarter to support your Exec in planning and managing offsites.  

Responsibilities

• Responsibilities of the Executive Assistant include the ability to think and plan ahead and manage time effectively
• Manage the daily schedule, multiple requests, and priorities of the Executives, and all travel and expenses, ready to handle international itineraries and last-minute changes
• Manage the Execs’ calendars meticulously and thoughtfully,  proactively scheduling a month ahead and amending 1:1s and clashes with advance notice to prevent last minute chaos
• Long term planning, helping build and communicate a sustainable operating rhythm within Customer Success’ ecosystem
• Lead, drive and execute various team events and offsite meetings, including understanding the requirements, finding and securing a venue and ushering contracts through the procurement process and accounts payable for payment. You will need to assist with the onsite logistics of the event
• Liaise with execs, drive, create and review spreadsheets, slide decks, and meeting agendas
• Track action items and key issues to closure with a high degree of integrity and accountability
• Manage multiple requests and priorities – staying calm under pressure, exercising judgment, and seeing beyond the day-to-day to anticipate changing needs
• Work cross-functionally with a diverse range of individuals at all levels in the organization and across multiple time zones 
• Assist with special assignments/projects, as needed

Requirements

• 5+ years of experience supporting one or more executives, or other relevant experience working directly with executives
• Bachelor’s Degree or equivalent work experience Preferred 
• Proficiency with Google Apps (Gmail, Google Docs, Google Calendar), Microsoft Office, and video conferencing tools
• A strong team player, who thrives in a collaborative setting and who is able to work with individuals at all levels of the organization
• Highly organized and meticulous attention to detail with complex calendar management experience
• Strong verbal and written communication skills
• Creative, flexible, and innovative team player
• Able to handle highly sensitive and confidential material
• Experience booking high volume domestic and international travel
• Open to working the flexible hours demanded by this position
• Proven ability to keep a calm head under pressure, exercise judgment, and see beyond the day-to-day to anticipate changing
• Take feedback well, but also able to work autonomously with little direction and make decisions as needed
• Discretion, diplomacy, and excellent judgment; high degree of integrity when dealing with highly sensitive and confidential material

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.