Director Utility Communications

Posting End Date:

September 30, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Are you a leader with progressive experience in leading change, external advocacy, crisis communication, leading a multi-disciplinary communications team? If so, we have an outstanding opportunity for you!

This role will work closely with other leaders accountable for advancing operational excellence, financial outcomes, business development, while focusing on the strategic advocacy and external communications outcomes of the Gas Distribution and Storage BU.

We offer flexibility, opportunities for growth, competitive benefits and pension plan. We also encourage work life balance and provide a generous time off.

Apply today, we'd love to hear from you! #topemployer

What You Will Do:

• Implement and evolve its short-term and long-term strategic objectives through the creation of business value and competitive advantage based on building strong performance and relationships in highly sophisticated areas in which the Director has identified accountabilities.

• Lead a team of professional communicators in multiple channels (digital, media, project, etc.) across all GDS jurisdictions: Ontario, Quebec, Ohio, North Carolina, Wyoming, Utah and Idaho and anywhere that GDS is looking at new growth opportunities.

• Develop, implement, and continually improve a 2–5-year strategic communications and advocacy plans for each GDS jurisdiction, in alignment with the company’s business strategy, GDS objectives, and that of Public Affairs, Communications and Sustainability’s (PACS) and provide agreed results to deliver functional excellence.

• Responsibility for preparation of content, measurement and analysis of Enbridge’s performance related to our external communications and brand management in close collaboration with the Director Municipal and Stakeholder Engagement and other leadership colleagues.

• Public relations, media and advertising along with successful advocacy efforts to build support for our operations and projects. Leading a large multi-jurisdictional team and ensuring close collaboration with colleagues are critical to the success of this role.

• Provide strategic advice and counsel to internal clients and PACS colleagues to ensure decisions and initiatives support strategic business priorities; contribute to management of risks and opportunities; and encourage collaboration and innovation toward achievement of key goals and outcomes.

• Responsible for driving innovative communications, outreach and advertising strategies that can advance objectives, protect the business and achieve project success.

• Select, develop, and manage direct reports to ensure the achievement of expected outcomes. This includes delegating appropriate results to direct reports (i.e. up to 1- 2-year deliverables) and holding them accountable for delivery. This includes ensuring that the team maintains and is accountable for specific communications and advocacy plans in each area, including projects, within the Directors span of control.

• Deliver optimal functional results within appropriate performance metrics including quality; quantity; timeliness; productivity; customer satisfaction; and financial performance. This includes ensuring that relevant advice and guidance is given (in the form of policies, strategies, programs and guidelines) to enable those delivering services to Enbridge GDS to meet regulatory requirements and outcomes.

• Develop and optimize (i.e. making as good and effective as possible) key external communications strategies in coordination with engagement colleagues to effectively obtain support for the objectives of Enbridge GDS, including enhancing social license and Enbridge reputation.

• Direct, Support and participate in incident response and crisis communication planning across Enbridge.

• Ensure that there is a robust and coordinated crisis communications response team and process across GDS and fully integrated with other PACS colleagues.

• Ensure a close collaborative relationship between the Utility Communications team with regulatory, legal, and commercial GDS teams to enable effective strategies to advance regulatory outcomes and to support growth objectives within GDS.

• Lead teams with representatives from across the company to develop strategies, policies, programs, plans and budgets relating to the full external communications, advertising and media management efforts of GDS.

• Coordinate with Director, Communications, Reputation and Marketing and other PACS colleagues to align relevant strategies and initiatives, and to ensure a cohesive and seamless external communications and advocacy plan for GDS.

• Perform a Leadership role in the crisis communications team.

Who You Are:

• Advanced university degree in Communications, Public Relations, Journalism, Political Science, Business or related field.

• 15+ years’ experience within energy industry with a specific emphasis on advocacy, advertising, marketing and media relations activities.

• Existing network of strong relationships within media, industry groups and advertising as well as a broad network of external relationships and experience with government, regulatory, and public policy organizations.

• The highest standard of integrity required to model and earn unwavering trust with key partners.

• Outstanding written and oral communications is a must.

• Experience writing professionally, published reports would be ideal.

• Experience with advertising and promoting initiatives.

• Extensive experience presenting to external audiences and company executives, and boards of directors.

• Ability to coordinate and improve processes and to influence activities across the enterprise + externally.

• Ability to operate effectively through cross-functional accountabilities and authorities.

• High degree of self-motivation; ability to handle multiple projects at once, under constant pressure.

• Ability for short and long-term planning, budgeting and resource management on a cross-functional basis in highly dynamic internal and external environments.

• Ability to apply financial and business acumen in development of strategic thought.

• Demonstrated resilience and innovation in response to setbacks and the need to reconcile different expectations internally and externally.

• Demonstrated problem solving expertise and ability to apply innovative solutions and approaches to take on complex challenges.

• Ability to keep up to date on changing business, industry and other external factors (public policy and public opinion) including how communications tactics and strategies have evolved.

• Ability to understand and anticipate the changing needs of stakeholders and decision makers, and the changing nature of business risk, in areas of accountability and, as required, to rapidly develop and implement contingency plans to deal with these needs.

• Consistent ability to relate to others in an accepting and respectful manner, regardless of their position, perspective or background.

• Ability to remain open and constructive under difficult or heated circumstances and to convey a desire to maintain a positive relationship while working through challenging issues.

• Ability to lead, engage and grow a diverse team of subject matter experts so that they can understand the importance of their contribution to achievement of the company’s business strategy and objective.

Physical Requirements:

Include but not limited to: Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements:

Include but not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com