Senior Associate

Position summary

Job role

This position will be part of the Global Business Process Management (BPM) team and will be expected to work with EY practitioners globally as per EY support operating model. This team member will have the primary responsibility for managing EY’s global environment and/or infrastructure for ARIS as well as IBM Blueworks Live platforms, including: provisioning of “on-demand” workspaces, databases, licenses and user access to EY project teams globally for delivering client work, development and expansion of EY custom solutions for ARIS, IBM BWL and other BPM tools, driving governance and release management lifecycle for project teams, and delivering leading-edge scripting and reporting solutions to clients.

This is a permanent role with potential for progressions.

Job responsibilities

Core responsibilities

• Development of ARIS custom reporting and automation solutions for EY practitioners as well as end clients to enable effective usage of ARIS.
• Function as a technical architect and administrator for EY’s global IBM Blueworks Live as well as ARIS infrastructure
• Provisioning of “on-demand” workspaces, databases, licenses and user access on BPM tools to EY project teams globally for delivering client work.
• Manage and maintain high-quality, organized and well-structured spaces/databases in EY’s global ARIS and IBM BWL environments.
• Manage ARIS configuration and customizations (reports, filters, templates, semantic checks, etc.) for EY ARIS databases as well as end clients, based on project needs.
• Drive innovative initiatives and expansion of EY solutions within the BPM domain, especially on ARIS and IBM Blueworks Live tools.
• Support upgrade of EY’s ARIS environment, as and when required.
• Play key role in requirement gathering workshops with business teams.
• Support exploration and onboarding on new BPM tools (process mining, process automation, etc.) in EY for usage by global practitioners.
• Support client projects globally in ARIS and IBM BWL projects through database management, QA of documented models, development of custom solutions and providing consultation on technical aspects of these tools.
• Enable BPM team to develop sector process models and deliver client work by providing automation solutions and required technical setup by understanding requirements.
• Proactively explore new tools and technologies and identify ways to leverage them to automate routine tasks, improve ways of working and expand BPM offerings.

Additional responsibilities

• Track and analyse problems faced by team members as well as global EY practitioners and proactively develop and/or recommend solutions.
• Ability to participate and work effectively as part of a team, including pro-active collaboration and input-seeking.
• Ability to work virtually in a globally-distributed environment
• Successfully participate in complex, virtual, and onsite teams in a matrix environment
• Demonstrate ability to work well in a team environment and to lead others in a directed effort to complete projects
• Strong communication and presentation skills and a proven ability to work with employees and management at all levels of the organization
• Ability to conduct face-to-face and virtual Trainings on ARIS and IBM BWL platforms
• Willingness to travel international, as required

Education

• B.E., B.Tech. B.Sc. B.C.A in related field required

Knowledge and Skill Requirements:

• 2-4years of experience in Business Process Management (BPM) domain and/or ARIS and/or any other process modelling tool like IBM BWL, Signavio, Bizagi, Casewise or Adonis
• Knowledge and experience in deploying integration between ARIS and other tools using APIs
• 2-4 years of experience with programming in JavaScript, SQL, XML, HTML, Visual Basic or Java
• Working knowledge of establishing connection between ARIS and SAP Solution Manager
• Strong written and verbal communication skills
• Ability to adapt communication styles for interacting with stakeholders at various levels in a multi-cultural environment
• Ability to take initiative and manage multiple deliverables, simultaneously, in a fast-paced and highly challenging environment
• Keen and continuously focussed on upskilling self by learning new technical skills
• Understands and applies the correct methodology, tools and technology
• Identifies and promotes opportunities for process improvements
• Focuses on quality by asking critical questions and sharing ideas and concerns openly
• Continuously thinks of ways to improve own deliverables, processes and ways of working and openly discusses the same

Preferred Qualifications:

• Knowledge of BPMN 2.0 modeling notation
• Experience in Application/Infrastructure Lifecycle Management
• Experience in managing/implementation of process mining tools like Celonis

Preferred Certifications

• Java Certified Professional
• ARIS Certified Administrator
• IBM BWL Certified Professional
• BPMN 2.0 Certified Professional
• CBPA Certified Professional