Technical Support Engineer

Date Posted:

2026-08-12

Country:

United States of America

Location:

US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Organizational Activities Interface (OAI)/Technical Support Engineer will provide technical field operational services for the UAE Patriot Technical Assistance program.  The OAI personnel will advise and assist with training of Patriot Battalion (BN) and Fire Unit (FU) personnel in required operational skills. Assist with BN/FU operation software initialization to include formulating system databases and communication plans. Provide expertise on system software application (e.g., initialization, operation, and training). Supports tasks that ensure the integrated Phased Array Tracking Radar to Intercept of Target (PATRIOT) System is fully operational to include all aspects of the Air Battle at the BN and FU levels. Assist with new equipment training and sustainment training, both classroom and practical exercises to include software (PDB’s) and hardware (sweeps) update training. Supports UAE military personnel in its system refresher operator training to battery and battalion personnel to maintain, improve, and upgrade skills.

During the modernization process, the OAI will provide Technical Advice, and Assists Battery Personnel with Operational and Tactical Procedures Associated with the Patriot Missile System. Conduct operation and management of exercises utilizing practice scenarios with the Patriot ECS and ICC. Participate in On-the-Job Training (OJT) Programs. Performs other related Duties as required or directed by the section officer. Provides Technical Advice and Assists Battery Personnel with Operational and Tactical Procedures Associated with the Patriot Missile System. Conducts operation and management of exercises utilizing practice scenarios with the Patriot ECS and ICC. Performs other related Duties as required or directed by the section officer. The individual will also provide Technical Instruction and Training at the training center using conference and practical exercise teaching methods.

This position is located in Abu Dhabi, UAE.  This assignment is for short term only.

Qualifications You Must Have:

Must have at least four of experience in the PATRIOT Air Defense System

Must have directly related experience in the Patriot Evaluation Section and Patriot Tactical Operations at the Battalion or higher level

Demonstrated experience with integrated Battalion and Fire Unit-to-Fire Unit (FU-FU) operations.

Demonstrated experience instructing PATRIOT organizational classes in the classroom and on the tactical equipment or Patriot Conduct of Fire Trainer in the following areas:  RSOP/Survey, March Order and Emplacement, System Initialization and Mapping, Air Defense Mission (ADM) against Air-Breathing Threats (ABT) and Tactical Ballistic Missiles (TBM), Guided Missile Reload and ARTEP Battle Drills/Gunnery Tables

Demonstrated knowledge on Brigade/AADCOM level TACSOP’s, and shall be capable of assisting in the training of organizational level system upgrades.

Must have successfully completed the Patriot Operator and System Mechanic MOS 24T/14E/140E conducted under the auspices of the U.S. Army Training and Doctrine Command (TRADOC) or an equivalent course of instruction conducted by the Patriot Missile System Contractor

Must have a current Secret Security Clearance.

Qualifications We Prefer :

Working knowledge of PATRIOT integrated battalion and Fire Platoon-to Fire Platoon operations, to include expertise with PATRIOT communication links.  

Demonstrated one (1) year of Collective Training experience or assignment to a deployed PATRIOT Battalion in CONUS or OCONUS. 

Experience with Microsoft Word and Power Point. 

Required Education:

Bachelor’s Degree with 5 years of related experience, or Associates Degree with 8 years’ experience or HS Diploma/GED with 12 years of related experience.   

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products

#Patriot

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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