Full-Time

Staff Field Engineer

Kong

Kong

501-1,000 employees

Cloud-based API infrastructure platform


$155,000 - $183,000

Variable Pay

Senior

Remote

Required Skills
Kubernetes
Microsoft Azure
Communications
AWS
Linux/Unix
Google Cloud Platform
Requirements
  • 8+ years of relevant professional services experience
  • Hands-on implementation experience with API gateway and/or API integrations in customer environments
  • Practical working knowledge of API's and microservices architectures
  • Proficient in Linux environments including Cloud and Development tooling
  • Kubernetes proficiency/ experience
  • Experience with major cloud providers such as GCP, AWS, and Azure
  • Experience with application development is preferred
  • Prior experience working in the Open Source space and/or API Management or other Middleware/SaaS software companies
  • Passion and determination for technology
  • Team-oriented nature with an enjoyment for collaboration
  • Self-awareness and strong communication skills are a must
  • Exceptional organizational and change management skills with an ability to manage competing client demands
  • Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and can keep pace with constant change
  • Ability to travel to customer and Kong locations as needed (post-COVID)
Responsibilities
  • Helping customer(s) across their entire full API lifecycle journey
  • Engaging with customers on billable projects, guiding them through the installation and implementation of Kong solutions in their environment
  • Lead customer discussions, driving outcome-based professional services and providing technical thought leadership across the customer adoption journey
  • Collaborating internally with our Product Engineering, Customer Success, and Sales teams to ensure our customers are getting the most value out of their Kong solutions
  • Building tooling for another team or the wider company to help us push our technical boundaries and improve our ability to deliver consistently with high-quality
  • Writing or editing technical documentation and knowledge base articles, including reference architecture materials, blogs, and design patterns based on customer experiences
  • Producing tooling, informational documents/ white papers, and other marketing content
  • Acting as a stellar teammate for the rest of Kong

Kong mission is to build bleeding edge API technologies to enable the connected world, which our digital lives depend on. Kong simplifies connecting APIs and microservices in multi-cloud environments, powering trillions of API transactions for global organizations with its end-to-end API platform.

Company Stage

Series D

Total Funding

$170.2M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

6%

1 year growth

11%

2 year growth

23%

Benefits

Weekly Donut Chats

Home Office Stipend

Flexible Time Off & Dedicated Unplug Days

Virtual Events