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Customer Support - Phones, Chats, Tickets - Coffee & Tea
Posted on 5/5/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Tech-savvy with troubleshooting skills
  • Able to multi-task
  • Able to quickly navigate multiple tools
  • Familiar and excited about changes
  • Able to do 20 hours per week (if available)
  • Understands we may need to move from ticket shift to phones at any time
  • Dedicated laptop or desktop computer with Windows 10 or above
  • Quality headset
  • Quiet workspace to take calls
  • Willingness to install MSQ security software and 2FA app on the phone
Responsibilities
  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
  • Flexible self-scheduling
  • Access to Hot Gigs' postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate - Discussed during your first interview
  • Paid orientation
ModSquad

501-1,000 employees

Company mission
ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services.