Full-Time

Product Manager

Customer Experience

Confirmed live in the last 24 hours

ParetoHealth

ParetoHealth

51-200 employees

Self-insured employee health benefits solutions

Data & Analytics
Consulting
Healthcare

Junior, Mid

Philadelphia, PA, USA

Role could also be based out of San Francisco/Salt Lake City or surrounding areas.

Category
Product Management
Product
Required Skills
Product Management
Marketing
Data Analysis
Requirements
  • 2+ years of Product Management experience, with a focus on customer (B2C) or client experience (B2B), preferably within the healthcare, insurance, or employer health benefits sectors.
  • Proven ability to collaborate with cross-functional teams to drive product development and strategic initiatives.
  • Strong knowledge of emerging technologies and tools that enhance customer experience and improve operational efficiency.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment, adapting to evolving business needs and priorities.
  • Experience in leveraging data analysis and customer research to inform decision-making.
  • Excellent written, verbal, and presentation skills.
  • Bachelor’s degree required; MBA or advanced degree in a related field is a plus.
Responsibilities
  • Develop and manage a comprehensive product roadmap, driven by key performance metrics, customer insights, and business objectives.
  • Collaborate with cross-functional teams—including Engineering, Analytics, Marketing, Account Management, and Cost Containment—to deliver on Pareto’s multi-year Customer Journey strategy.
  • Leverage customer feedback, market trends, business initiatives, and data analysis to inform product innovation and roadmap development.
  • Work closely with Product Leadership to define department-specific KPIs and create reports that track and demonstrate progress on initiatives.
  • Effectively communicate with leadership stakeholders, ensuring alignment across teams through concise and impactful updates.

ParetoHealth offers a self-insured model for employee health benefits aimed at small and medium-sized businesses. Their main product is a "benefits captive" program, where companies pool resources to share the risk of health claims, helping to manage costs effectively. They utilize data-driven intelligence to monitor health plan utilization and ensure employees receive quality care at competitive prices. The goal is to provide comprehensive and affordable health benefits while promoting diversity, equity, and inclusion in the workplace.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$522.1K

Headquarters

Philadelphia, Pennsylvania

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investment from Warburg Pincus supports expansion and service enhancement.
  • Achieving 2,000 employers in the captive program shows strong market validation.
  • Strategic sales team expansion targets growth in Western and Southwestern U.S.

What critics are saying

  • Increased competition may erode ParetoHealth's market share in self-insured benefits.
  • Regulatory changes could impact the business model and profitability.
  • Rising healthcare costs may outpace savings from captive programs, affecting client retention.

What makes ParetoHealth unique

  • ParetoHealth offers a unique self-insured model for SMEs to manage health benefits.
  • Their benefits captive program pools resources to mitigate large health claim risks.
  • Data-driven intelligence is used to control claims costs and ensure quality care.

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