Full-Time

Product Manager

Customer Experience

Confirmed live in the last 24 hours

ParetoHealth

ParetoHealth

51-200 employees

Self-insured employee health benefits solutions

Data & Analytics
Consulting
Healthcare

Junior, Mid

Salt Lake City, UT, USA + 2 more

More locations: San Francisco, CA, USA | Philadelphia, PA, USA

Category
Product Management
Product Research
Product
Required Skills
Product Management
Data Analysis
Requirements
  • 2+ years of Product Management experience, with a focus on customer (B2C) or client experience (B2B), preferably within the healthcare, insurance, or employer health benefits sectors.
  • Proven ability to collaborate with cross-functional teams to drive product development and strategic initiatives.
  • Strong knowledge of emerging technologies and tools that enhance customer experience and improve operational efficiency.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment, adapting to evolving business needs and priorities.
  • Experience in leveraging data analysis and customer research to inform decision-making.
  • Excellent written, verbal, and presentation skills.
  • Bachelor’s degree required; MBA or advanced degree in a related field is a plus.
Responsibilities
  • Develop and manage a comprehensive product roadmap, driven by key performance metrics, customer insights, and business objectives.
  • Collaborate with cross-functional teams—including Engineering, Analytics, Marketing, Account Management, and Cost Containment—to deliver on Pareto’s multi-year Customer Journey strategy.
  • Leverage customer feedback, market trends, business initiatives, and data analysis to inform product innovation and roadmap development.
  • Work closely with Product Leadership to define department-specific KPIs and create reports that track and demonstrate progress on initiatives.
  • Effectively communicate with leadership stakeholders, ensuring alignment across teams through concise and impactful updates.

ParetoHealth offers employee health benefits solutions for small and medium-sized businesses through a self-insured model, allowing companies to set aside funds for health claims instead of paying insurance premiums. Their main product is a "benefits captive" program, where multiple companies share the risk of health claims, helping to manage costs and provide comprehensive benefits. ParetoHealth stands out by using data-driven intelligence to monitor and control claims costs, ensuring employees receive quality care at competitive prices. The company's goal is to provide a complete health benefits solution while fostering a culture of diversity, equity, and inclusion.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$522.1K

Headquarters

Philadelphia, Pennsylvania

Founded

2011

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investment from Warburg Pincus and Great Hill Partners positions ParetoHealth for accelerated growth and market expansion.
  • The appointment of experienced leaders like Christine Lui Chen and Maeve O'Meara indicates strong leadership and strategic direction.
  • Achieving a milestone of 2,000 employers in their captive program demonstrates robust market acceptance and scalability.

What critics are saying

  • The complexity of managing a self-insured model and benefits captive program may pose operational challenges and require continuous innovation.
  • Dependence on the success of their data-driven intelligence system to manage claims costs could be a vulnerability if the system fails or underperforms.

What makes ParetoHealth unique

  • ParetoHealth's self-insured model and benefits captive program offer SMEs a unique way to manage and mitigate health benefit costs, unlike traditional insurance models.
  • Their data-driven intelligence system proactively manages claims costs, ensuring high-quality care at the best possible price, setting them apart from competitors.
  • ParetoHealth's commitment to DEI fosters a diverse and inclusive workforce, driving innovation and excellence in their services.

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