Full-Time

Senior Product Manager

Customer Experience

Posted on 11/12/2024

ParetoHealth

ParetoHealth

51-200 employees

Self-insured employee health benefits solutions

No salary listed

Senior

No H1B Sponsorship

Salt Lake City, UT, USA + 2 more

More locations: San Francisco, CA, USA | Philadelphia, PA, USA

Candidates must be authorized to work in the United States without sponsorship.

Category
Product Management
Product Strategy
Product
Required Skills
Product Management
Marketing
Data Analysis
Requirements
  • 2+ or 4+ years of Product Management experience, with a focus on customer (B2C) or client experience (B2B), preferably within the healthcare, insurance, or employer health benefits sectors.
  • Proven ability to collaborate with cross-functional teams to drive product development and strategic initiatives.
  • Strong knowledge of emerging technologies and tools that enhance customer experience and improve operational efficiency.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment, adapting to evolving business needs and priorities.
  • Experience in leveraging data analysis and customer research to inform decision-making.
  • Excellent written, verbal, and presentation skills.
  • Bachelor’s degree required; MBA or advanced degree in a related field is a plus.
Responsibilities
  • Develop and manage a comprehensive product roadmap, driven by key performance metrics, customer insights, and business objectives.
  • Collaborate with cross-functional teams—including Engineering, Analytics, Marketing, Account Management, and Cost Containment—to deliver on Pareto’s multi-year Customer Journey strategy.
  • Leverage customer feedback, market trends, business initiatives, and data analysis to inform product innovation and roadmap development.
  • Work closely with Product Leadership to define department-specific KPIs and create reports that track and demonstrate progress on initiatives.
  • Effectively communicate with leadership stakeholders, ensuring alignment across teams through concise and impactful updates.

ParetoHealth offers employee health benefits solutions for small and medium-sized businesses through a self-insured model, allowing companies to set aside funds for health claims instead of paying insurance premiums. Their main product is a "benefits captive" program, where multiple companies share the risk of health claims, helping to manage costs and provide comprehensive benefits. ParetoHealth stands out by using data-driven intelligence to monitor health plan utilization and control claims costs, ensuring employees receive quality care at competitive prices. The company's goal is to deliver a complete solution for health benefits while fostering a culture of diversity, equity, and inclusion.

Company Size

51-200

Company Stage

Growth Equity (Venture Capital)

Total Funding

$522.1K

Headquarters

Philadelphia, Pennsylvania

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Warburg Pincus's investment provides capital for expansion and innovation.
  • Maeve O'Meara's appointment as CEO could drive technological growth.
  • Reaching 2,000 employers in the captive program shows strong market acceptance.

What critics are saying

  • Leadership transition may lead to strategic shifts or disruptions.
  • Private equity investment may pressure rapid growth and profitability.
  • Increased competition could impact ParetoHealth's market share.

What makes ParetoHealth unique

  • ParetoHealth offers a unique self-insured model for employee health benefits.
  • The company uses data-driven intelligence to manage and control claims costs.
  • ParetoHealth's benefits captive program mitigates financial risks for SMEs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Company News

Hit Consultant
Feb 4th, 2025
Paretohealth Appoints Maeve O’Meara As Chief Executive Officer

ParetoHealth Appoints Maeve O’Meara as Chief Executive Officer. by Healthcare Executive Hires 02/04/2025 Leave a Comment. Maeve O’Meara, CEO at ParetoHealthWhat You Should Know: – ParetoHealth, a provider of innovative health benefits solutions for midsize employers, today announced the appointment of Maeve O’Meara as its new Chief Executive Officer.– O’Meara, who has served as ParetoHealth’s President since September 2023, succeeds co-founder Andrew Cavenagh, who will transition to the role of Executive Chairman. Maeve O’Meara Bio/BackgroundO’Meara brings over 20 years of experience in healthcare and technology leadership to her new role. She previously served as CEO of Castlight Health, where she spearheaded the company’s transformation into a market-leading navigation platform. Since joining ParetoHealth, O’Meara has focused on deepening consultant and member engagement, scaling technology and infrastructure, and strengthening the leadership team.“I’m honored to lead a team that has truly challenged the status quo in enabling midsize employers to offer more affordable health benefits,” said O’Meara. “It is a privilege to partner with our incredible consultant and employer community to continue to innovate and redefine what is possible.”

Pareto Health
Jan 7th, 2025
ParetoHealth Appoints Heather Underhill as Chief Customer Officer to Advance Customer Success Initiatives

ParetoHealth appoints Heather Underhill as Chief Customer Officer to advance customer success initiatives.

The Daily Review
Jun 26th, 2024
ParetoHealth Appoints Christine Lui Chen as Chief Marketing Officer for Next Chapter of Growth

PHILADELPHIA, PA / ACCESSWIRE / June 26, 2024 / ParetoHealth, the nation's largest and fastest-growing employer-owned health benefits solution, is pleased to announce the appointment of Christine Lui Chen as Chief Marketing Officer.

PressRelease.com
Sep 27th, 2023
ParetoHealth Names Maeve O'Meara as President

PHILADELPHIA, September 27, 2023 (Newswire.com) - ParetoHealth, the country's leading health insurance platform for small and medium-sized employers, announced today that it has named Maeve O'Meara as President.

LexBlog
Jun 24th, 2023
Healthcare & Life Sciences Private Equity Deal Tracker: Warburg Pincus Invests in ParetoHealth

Warburg Pincus has invested in ParetoHealth, according to a news release.

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