About the Team

The People and Culture team is committed to creating a fulfilling and inspiring place to work for all of the people who deliver that client experience - from our warehouse team to tech talent to merchants to stylists. We pride ourselves on creating a fun and collaborative environment where we solve problems together. We are looking for people and culture leaders who are bright, kind and motivated by challenge to join our team.

About the Role

Playing a key role in growing the Stitch Fix business, you will be responsible for providing strategic People & Culture partnership that results in a thriving culture, engaged teams and a more productive and profitable business. This position plays an integral role in the health and success of the organization by collaborating with key cross functional business leaders to identify, develop, and implement strategies that meet the needs of the business. This includes developing a deep understanding of the business and the functional goals of each client group, ensuring they have the right talent, structure, culture and processes in place to drive and sustain impact. 

In this position, you will lead teams in solving complex organizational challenges through people-related solutions. This will require you to think big picture, use data continually to guide your work, be comfortable challenging convention, and in some cases, reinvent how work is done. In our model at Stitch Fix, the business partner builds strong people management skills within the leadership team. In addition to partnering with leaders across client groups across our Technology organization (including Engineering, Algorithms, IT and Security), you will also work in close partnership with the Talent, Learning and Development, and Total Rewards/Operations leaders on the People and Culture team to develop these strategies. This role reports into the Senior Director, Business Partners and is a key member of the Business Partner organization.

This role is based at our San Francisco HQ.

You’re excited about this opportunity because you will...

• Lead in our quest to revolutionize human resources.
• Champion and embody the Stitch Fix culture, mission, and values.
• Serve as the primary People Partner to one or more of our core functions, including senior leaders, managers and individual contributors.   
• Partner with our People Managers to help them build and develop their people and organizations.
• Coach managers and leaders to lead their teams, navigate and resolve employee relations issues and/or manage programs that help develop our people.
• Demonstrate your exceptional talents at putting the people first, and bring clarity and transparency in helping others understand how people decisions get made.
• Bring an orientation toward creating an equitable experience for all employees, with a keen eye toward mitigating bias and driving improvements in organizational health from a DEI perspective
• Collaborate with a cross-functional group of subject matter experts to design and execute the people strategy for how we staff, onboard, develop, motivate, retain and organize work. As a core part of this hands-on work, you will be rolling out programs to support the People and Culture team, including compensation, performance and talent programs.
• Provide insightful data to guide decision-making and offer proactive solutions.
• Develop integrated solutions through collaboration and proactive communication with the People team and Management team.

We’re excited about you because...

• You have at least 8 years experience in Human Resources with progressive growth, including at least 3 years Human Resource Business Partner experience partnering with elevated leadership levels; supervisory experience is a plus.
• You have collaborated with business leaders to create people plans, solve problems, and influence change.
• You build trust easily and are known for your deep relationships across an organization. 
• You are highly proficient in multiple human resource disciplines including employee engagement and retention, organizational development and design, employee relations, and performance management.
• You have experience and passion about change management, you understand how excellent change management can impact the organization and you have experience leading teams through different change cycles. 
• You have experience guiding leaders through critical employee lifecycle milestones - including promotions, performance reviews, terminations, and succession planning. 
• You are exceptionally organized and thrive in high-volume, fast-paced and feedback driven environments.
• Cross-functional communication comes naturally to you in solving problems and addressing roadblocks.
• You’re highly self-motivated, have a stellar work ethic and you’re looking for the right company to support your growth.

Why you’ll love working at Stitch Fix...

• We are a group of bright and kind people who are motivated by challenge. You can be your authentic self here, and are empowered to encourage others to do the same!
• We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation.
• We are a technologically and data-driven business.
• We are committed to our clients and connected through our vision of “Transforming the way people find what they love.”
• We love solving problems, thinking creatively and trying new things.
• We believe in autonomy & taking initiative.
• We are challenged, developed and have meaningful impact.
• We take what we do seriously. We don’t take ourselves seriously.
• We have a smart, experienced leadership team that wants to do it right & is open to new ideas.
• We offer competitive compensation packages and comprehensive health benefits.
• You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day.

About Stitch Fix

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.