Internship

Summer 2025 Internship

Collections, Financial Ops

Posted on 2/15/2025

Dow Jones

Dow Jones

5,001-10,000 employees

Provides business news and financial data

No salary listed

London, UK

This role is hybrid, based in our London office.

Category
Procurement & Sourcing
Operations & Logistics
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • A student in progress towards a degree in Business Administration, Finance, Accounting or related disciplines (preferred)
  • Knowledge in Microsoft Office skills, including Excel, Word, and PowerPoint.
  • Knowledge of 1 other European Language is a plus.
Responsibilities
  • Support the Team in different admin Collections tasks.
  • Assist and support Collections in different projects.
  • Act in compliance with our goals, policies, and procedures as they pertain to collection activity, our collections strategy and specified Accounts Receivable goals and objectives.
  • Assist the Team to meet defined department goals along with assigned month end reporting deadlines and activity metrics.
  • Establish and maintain effective and cooperative working relationships within the department and company, mainly with Sales, Disputes, AR, and Order Processing.
  • Communicate with internal staff regarding customer payments and issues preventing a timely resolution.
  • Provide high-quality customer service.
  • Maintain client confidentiality and deliver a consistent and professional level of service.
  • Properly escalate accounts at risk to relevant collector and supervisor in a timely manner per company policy.
  • Maintain regular and detailed notes and client information in the online collections tool.
Desired Qualifications
  • No experience in collections required
  • Knowledge of 1 other European Language is a plus.

Dow Jones provides business news, financial information, and data intelligence to financial firms, professionals, and investors globally. Its main products include the Wall Street Journal, Dow Jones Newswires, and Factiva, which offer timely news, exclusive insights, and comprehensive data sets. Additionally, Dow Jones offers risk and compliance solutions to help businesses navigate issues like anti-money laundering and economic sanctions. Unlike many competitors, Dow Jones focuses on a subscription-based model, data licensing, and advertising revenue, utilizing its extensive media and data resources to equip clients with the necessary information for informed decision-making.

Company Size

5,001-10,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

New York City, New York

Founded

1881

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for real-time financial news boosts subscription-based services.
  • AI-driven journalism tools enhance content creation and personalization.
  • Growing importance of ESG data creates opportunities for expanded offerings.

What critics are saying

  • Competition from digital-native platforms like Bloomberg and Reuters is increasing.
  • AI-generated content threatens traditional journalism models.
  • Subscription fatigue may impact Dow Jones' revenue model.

What makes Dow Jones unique

  • Dow Jones offers a unique blend of news, data, and risk compliance solutions.
  • The Wall Street Journal is America's largest newspaper by total average circulation.
  • Dow Jones provides content in 28 languages, enhancing global reach.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Comprehensive Healthcare Plans

Comprehensive Medical, Dental and Vision Insurance Plans

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Time Off

Paid Vacation

Paid Maternity and Paternity Leave

Family Care Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Education Benefits

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Company News

CB Insights
Sep 16th, 2020
Our First Acquisition: CB Insights Acquires VentureSource Data from Dow Jones | CB Insights Research

CB Insights has acquired the data assets of VentureSource, a comprehensive portfolio relating to venture capital markets, from Dow Jones.

INACTIVE