Senior UX Content Writer

THE CHALLENGE

Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators (aka event planners) to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop, or a youth dance class. Creators have been the central focus for Eventbrite, with over 200 million tickets distributed to more than 4 million experiences last year, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.

THE ROLE

Content and UX/UI Design are fundamental components of Eventbrite's DNA. Our multidisciplinary team of over 20 members partners with Product Design, User Research, and Project Management to steer product development from conception to completion. If you thrive in shaping narratives, systematizing design solutions, or fine-tuning implementation, you're among like-minded professionals here.

The Impact You Will Make

Our content and UX designers play a pivotal role in providing industry-leading user experiences for both event organizers and attendees. You will work on generating new product concepts, defining content and design strategies, and setting the tone for our communications. The team's overarching aim is to grow, nurture, and sustain our community of event organizers.

YOU WILL

• Craft clear and impactful copy across various user touchpoints
• Spearhead content projects within multiple product areas
• Conceive strategic content ideas based on product specifications, analytics, and user research
• Evaluate the effectiveness of verbiage and design elements to enhance user experience
• Present your work to Design Directors and executives, gaining buy-in from various stakeholders
• Coordinate with cross-functional partners—including legal, accessibility, and localization—to ensure all-round excellence
• Participate in content team reviews to refine and elevate team output

THE SKILLSET

• Minimum 7 years in content design, UX writing, or content strategy
• Demonstrated leadership in driving content projects from conceptualization to meticulous execution
• Experience in executive-level presentations and stakeholder management
• Proficiency in creating content guidelines, messaging frameworks, and style guides
• Ability to work seamlessly with cross-functional teams throughout the design process
• Solid grasp of UX design principles and interaction models
• Comfortable navigating through ambiguity in a fast-paced setting
• Skilled in Figma, our primary collaboration tool
• Proficient in leveraging AI tools to help modernize and effectively scale the content design process.
• A passion for Eventbrite's mission and a commitment to diversity and global thinking