We are actively seeking a Benefits & LOA Administrator to join our growing People team. This individual will be responsible for the day to day administration of all benefits and retirement programs as well as administering federal, state, and company leave programs. The Benefits Administrator will report to the Head of Total Rewards.

Key Responsibilities:

Benefits

• Handle day-to-day benefit related activities and assist employees, including timely monitoring HR Inbox and slack channel. Work with broker on employee and carrier issues, including researching issues to bring to resolution.
• Review and approve New Hire Benefit and Qualifying Life Event elections. Calculate deductions missed for semi-monthly payroll processing.
• Enter employee retirement contribution changes in HRIS system for US and Canada weekly.
• Prepare monthly Canada Retirement reports.
• Maintain up-to-date employee benefit files.
• Process and track Benefit invoices, work with AP
• Manage the Over Age Dependents, including notification to employees.
• Assists with the preparation for Open Enrollments.
• Update Navia with Commuter elections.
• Processes Evidence of Insurability (EOI).
• Conduct internal audits, including but not limited to: Benefit deductions, FSA contributions, 401(k) contributions to ensure accuracy of data.
• Process COBRA payments as needed.
• Work on UltiPro weekly file feed issues and escalate if needed (such as, but not limited to).
  • Aetna Medical file – Ongoing updates due to new remote employees based on location
  • Aetna, Kaiser, Guardian, Navia (for FSA, Commuter, COBRA)
• Update HR SharePoint Site with new and updated Benefit information.
• Complete federal & state specific reporting requirements relating to Benefits.

Leave of Absence/ Workers Compensation

• Handles all aspects of Leave of Absences in compliance with laws and company policy, assisting employees and manager with process and policy questions.
• Calculate Parental Leave Pay for US Employees.
• Facilitates the ADA interactive process.
• Coordinates with Workers Compensation carrier and assists employees, as needed.
• Completes Disability Forms for State and Guardian.
  
  

Requirements

• 3-5 years of leave administration and benefits experience.
• Proficiency of LOA, ADA and Worker’s Compensation Laws (Federal and State) across multiple states. International leave experience is a plus.
• Proficiency with Microsoft office products (Word, Excel, PowerPoint, Outlook).
• Exceptional customer service, written and verbal communication skills.
• Strong customer service skills and ability to work independently as well as in a team environment.
• Strong audit and attention to detail skills.
• Strong organizational and multi-tasking capabilities, ability to problem solve and work effectively in a fast-paced environment.
• Ability to maintain the highest level of confidentiality.
• Experience with HRIS and benefits enrollment portals. Familiarity with HRIS systems, Ultimate Kronos Group (UKG) is a plus.

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