Product Manager

Digital Pharmacy

Posted on 10/2/2023

INACTIVE

501-1,000 employees

Creates leading eCommerce experiences across sectors

Company Overview

Loblaw Digital stands out for its commitment to creating top-tier eCommerce experiences across various sectors, including online grocery shopping, beauty, pharmacy, and apparel, demonstrating its industry leadership and technical innovation. The company fosters a culture of openness, transparency, and inclusion, with flexible work schedules and a focus on self-care, making it a supportive and understanding work environment. Furthermore, Loblaw Digital encourages personal growth and exploration, offering opportunities for employees to diversify their skills and achieve their career goals, thereby providing a competitive advantage over other companies.

Consumer Software

Company Stage

N/A

Total Funding

N/A

Founded

2012

Headquarters

Toronto, Canada

Growth & Insights

Headcount

6 month growth

↓ -1%

1 year growth

↑ 5%

2 year growth

↑ 9%

Locations

Toronto, ON, Canada

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Agile

Business Strategy

Customer Service

Data Analysis

Management

Marketing

Product Design

CategoriesNew

Product

Requirements

Bachelor's degree in engineering, computer science, math, or an equivalent
Solid understanding of agile, with 3+ years digital product management experience
Experience in pharmacy, health, or related fields preferred
Clear communicator, love collaborating and ability to explain technical needs to a non-technical audience and vice-versa
Can easily establish relationships and have experience within large cross functional teams working to solve complex problems and build products for millions of users (both internal and external)
You are always working towards the big picture, but also mindful of the finer details
An agile approach to product management, but pragmatic about its application
Top priorities are to deliver value to customers and measure results
Strong quantitative reasoning, data-driven, and able to apply key metrics for decision-making
You look hard problems in the eye and enjoy the thrill of figuring out how to solve them

Responsibilities

Develop a deep understanding of our business, customers, customer journeys, competition, and technology
Help shape our roadmap, taking into consideration customer problems, business strategy, and organizational dependencies
Lead projects, from evaluation, through scoping and execution, to launch
Ownership of the backlog, including story creation, prioritization, and execution of all product management deliverables to support it
Use data to inform your decisions. Run A/B tests to validate hypotheses and define critical metrics to measure success. You will track and share results with the team, to help everyone gain a deeper understanding
Daily collaboration with partners across technology, product design, business, marketing, customer service, analytics, and operations to define solutions, and deliver results
Work with other business units to deliver organizational initiatives related to things like PC Optimum, and PC ID
Contribute in Weekly & Monthly business reviews, reporting on roadmap progress and product KPIs; and managing expectations

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.

As a Product Manager on our Digital Pharmacy team, you’ll be supporting our Shoppers Drug Mart business, and will be responsible for introducing key features to enhance/simplify the prescription refill experience and drive digital health engagement. In addition, you will work closely with SDM Health and Pharmacy teams to develop seamless integrations between the digital and in-store experience. You will use data every single day to uncover meaningful insights that inform your experimentation strategy and ultimately, your product roadmap.

What you’ll do

Develop a deep understanding of our business, customers, customer journeys, competition, and technology.
Help shape our roadmap, taking into consideration customer problems, business strategy, and organizational dependencies.
Lead projects, from evaluation, through scoping and execution, to launch
Ownership of the backlog, including story creation, prioritization, and execution of all product management deliverables to support it.
Use data to inform your decisions. Run A/B tests to validate hypotheses and define critical metrics to measure success. You will track and share results with the team, to help everyone gain a deeper understanding.
Daily collaboration with partners across technology, product design, business, marketing, customer service, analytics, and operations to define solutions, and deliver results.
Work with other business units to deliver organizational initiatives related to things like PC Optimum, and PC ID.
Contribute in Weekly & Monthly business reviews, reporting on roadmap progress and product KPIs; and managing expectations.

Does this sound like you?

Bachelor’s degree in engineering, computer science, math, or an equivalent.
Solid understanding of agile, with 3+ years digital product management experience.
Experience in pharmacy, health, or related fields preferred
Clear communicator, love collaborating and ability to explain technical needs to a non-technical audience and vice-versa.
Can easily establish relationships and have experience within large cross functional teams working to solve complex problems and build products for millions of users (both internal and external).
You are always working towards the big picture, but also mindful of the finer details.
An agile approach to product management, but pragmatic about its application.
Top priorities are to deliver value to customers and measure results.
Strong quantitative reasoning, data-driven, and able to apply key metrics for decision-making.
You look hard problems in the eye and enjoy the thrill of figuring out how to solve them.

How you’ll succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!

Loblaw Digital recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.