Factor_  A brand of HelloFresh is seeking a Operations Supervisors Command Center to monitor production, facility, and supply chain performance for the broad network of manufacturing and fulfillment centers in the Chicago area and around the country. This role will monitor performance of each key operational function to the business, escalating issues, and monitor resolution. Responsibilities may also include project management, continuous improvement, cross-functional collaboration and other activities or skills in operations key to the success of our fast-paced subscription-model business.  Wednesday-Saturday, 5AM-3PM

You Will…

• Follow a monitoring operation procedure through a series of checklists to review dashboards and metrics associated with site, department and functional performance.
• Engage with department managers relating to gaps in data entry, exceptions to on-plan performance, and any other abnormalities in the monitoring systems.
• Escalate critical issues to operations leadership through defined escalation plans.
• Manage the progress and outcome of action items and escalations.
• Review with key stakeholders any areas for improvement including communication breakdowns, dashboard iterations or recurring supply chain problems. 
• Lead or participate on special projects as required.

You Are…

• Detail-oriented – You possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences.
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously.
• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
• Intellectually curious – You have an insatiable desire to understand how things work, why they work the way they do, identify data-driven insights, and consistently challenge the status quo.
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.

You Have…

• 3+ years relevant experience in operations, leadership or monitoring/control programs required
• Bachelor’s Degree or associates degree in a related field preferred
• Food and Beverage manufacturing industry experience preferred
• Strong analytical and communication skills
• Detail oriented and ability to execute repeated tasks
• Microsoft or Google Suite experience required