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Solutions Architect
Posted on 5/9/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Requirements
  • You have 2-3 years of experience in a customer facing capacity, ideally in an SA or IS role in the software space, but we are open-minded about transferable roles and experiences
  • You can clearly communicate complex technical topics to a general audience
  • You are confident in recommending and executing the best practices for the implementation of Saas solutions; previous experience with Airtable is not required but very welcome!
  • You are well-versed in database design best practices
  • You exhibit strong project management expertise and an ability to set realistic timelines
  • You are able to prioritize and influence customer priorities (including pushing back on customers when needed)
  • You are a highly collaborative team player who adapts when working cross functionally
  • You are able to operate in ambiguity
  • You have an expansive understanding of the full operation of a Services organization
Responsibilities
  • Engage with pre-sales and post-sales partners to understand and scope advanced, custom and paid services engagements
  • Deeply understand and clearly document complex workflow requirements to ensure seamless handoff to IS
  • Create solution design and implementation plan documents that outline project scope, timelines, deliverables, and milestones
  • Validate proposed solution and project plan with customer before handing off to an IS for execution
  • Debrief with IS following completion of scoped engagements to capture feedback
  • Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners
Airtable

501-1,000 employees

Cloud based software company
Company Overview
Airtable's mission is to democratize software creation by enabling anyone to build the tools that meet their needs. The company operates a cloud collaboration/spreadsheet platform and suite of low-code tools.
Benefits
  • We have your medical, dental, and vision insurance 100% covered (and your dependents covered at 80%)
  • High deductible health plan available with health savings account contribution
  • Complimentary One Medical membership for individuals and dependents
  • Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
  • Complimentary mental health support via Modern Health Family planning support (fertility, adoption, and surrogacy)
  • Flexible and generous time off and sick time benefits
  • 16 weeks of parental leave
  • Annual Learning & Development wallet to support your career development
  • Emergency backup care for dependents
  • Access to financial planning and legal support