We’re Celonis, the global leader in Process Mining technology and one of the world’s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
Services Consultant
We’re Celonis, the global leading Process Mining software company and one of the world’s fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Services Consultant.
The Team
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers’ journeys, which includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.
The Role:
As a Services Consultant, you will be part of our agile project teams who accelerate our customers’ digital transformation and drive Celonis’ international expansion. To generate high-value use cases, you will work closely with our customers. You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions. You will implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.
The work you’ll do:
Discover
- Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.
- Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.
- Leverage Celonis technology to uncover process inefficiencies and understand root causes through close collaboration with customers.
Enhance
- Facilitate value creation workshops and align measures to improve process inefficiencies
- Quantify the business and financial potential and present insights to management
- Implement Celonis’ Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.
Monitor
- Implement KPIs to measure customer success and enable continuous process improvement.
- Ensure customer enablement to continuously improve processes
- Set the foundations of the long-term customer success journey
About You
- You live for customer value, have a passion for driving the Celonis Process Mining Technology forward and a visionary mindset.
- You have a growth mindset and strive for a job that encourages you to continuously expand your knowledge and think creatively.
The qualifications you need:
- 2-3 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
- Excellent analytical skills, well organised and known for being a quick learner
- Strong communication skills and enjoy interacting with various customers to understand and interpret business processes
- Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
- Need to be in Raleigh, NC or New York City
What Celonis can offer you:
- The unique opportunity to work with industry-leading process mining technology
- Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
- Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
- Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
- A global and growing team of Celonauts from diverse backgrounds to learn from and work with
- An open-minded culture with innovative, autonomous teams
- Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
- A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
About Us
Since 2011, Celonis has helped thousands of the world’s largest and most valued companies deliver immediate cash impact, radically improve customer experience and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organisation has a common language about how the business works, visibility into where value is hidden and the ability to capture it. Celonis is headquartered in Munich (Germany) and New York (USA) and has more than 20 offices worldwide.
Join us as we make processes work for people, companies and the planet.
Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Different makes us better.
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