Who We Are

SmarterTravel is a high-growth, data-driven tech company that is on a mission to revolutionize the $1 trillion travel and leisure industry. By leveraging AI and machine learning, we are building a consumer-centric online travel experience that will offer both breadth of selection and personalized recommendations, allowing travelers to book with ease, confidence, and speed. Our goal is not just to be the next great traveltech company, but to be the destination that smart travelers go back to time and time again to book their trips.

Position Purpose

The primary function of the DevOps Team is to facilitate the smooth operation of the entire engineering organization, by providing infrastructure and process solutions to enable other teams to move quickly and confidently. This role will be to provide solutions directly, and build a team to continue to provide reliable support as the organization grows.

Role & Responsibility

• Maintain and support our AWS services and Kubernetes clusters, providing assistance and training to other engineering teams in deploying their projects
• Maintain and improve our CI/CD pipelines for various code repositories
• Leverage tools like Grafana, Loki, Prometheus, and Nagios to monitor systems and to allow development teams to monitor their services
• Audit existing security protocols and propose improvements
• Build DevOps knowledge/expertise from external sources and members of the team
• Strike a balance between pragmatic, timely short-term solutions and technical debt avoidance
• Foster a healthy agile development environment both inside and outside the team
• Use an Infrastructure as Code approach to provisioning resources, using Terraform
• Prefer automated solutions over manual workflows (autoscaling, auto deployment, etc)

Education/Experience

• 4-5 years in DevOps or Infrastructure engineering, or a Bachelor’s Degree in Software Engineering and 2-3 years of experience
• BS/BA in software engineering preferred but not required 
• Formal Certifications will be considered but are not required
• AWS administration and maintenance, most importantly with IAM, EC2, MKS, Redshift, S3
• Docker / Kubernetes (experience with Helm and/or Lens desired)
• Github Actions 
• Terraform
• Useful but not essential: Rundeck, Jenkins

Compensation & Benefits

Our team members are the foundation of our company, and we believe in providing benefits that support the well-being of both our employees and their families:

• Competitive pay 
• Insurance benefits, including medical, dental, and vision
• 401(k) 
• Paid time off
• Company events including catered lunches, and unlimited snacks, drinks in the office
• Basic life insurance

Core Competencies

• Vision and Purpose: Is optimistic and can inspire and motivate others and the organization
• Customer focus: Is dedicated to meeting the expectations and requirements of internal and external customers
• Decision quality: Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment
• Ambiguity and Perseverance:Can effectively cope with change and shift gears comfortably and pursues everything with drive and energy
• Priority setting: Quickly zeros in on the critical few and puts the trivial many aside and eliminates roadblocks

Work Location

This position is open as both a remote opportunity for qualified candidates or hybrid in our Cambridge, MA office. 

SmarterTravel is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.