Hospitality Assistant/GA

Job Description

Baxterstorey is seeking a friendly and efficient Hospitality Assistant/GA to join our team in London, close to Holborn and Bank stations. As a key member of our hospitality staff, you will play a crucial role in ensuring our costumers have an exceptional catering experience.

• Assist in setting up and breaking down for events or functions as needed
• Take food and beverage orders accurately and efficiently
• Serve meals and drinks with attention to detail and presentation
• Maintain a clean and tidy dining area, including tables and service stations
• Collaborate with kitchen staff to ensure timely food delivery and quality
• Handle client enquiries and resolve any issues promptly and courteously
• Process payments and operate the till system accurately
• Adhere to all food safety and hygiene regulations
• Contribute to a positive team atmosphere and support colleagues during busy periods

Qualifications

• Excellent customer service skills with a friendly and approachable demeanour
• Strong communication abilities, both verbal and written
• Basic knowledge of food and beverage service techniques
• Ability to work efficiently in a fast-paced environment
• Team player with a supportive attitude towards colleagues
• Physical stamina to stand for extended periods and carry trays
• Basic maths skills for handling cash and card transactions
• Flexibility to work various shifts, including evenings and weekends
• Previous experience in hospitality or food service is desirable
• Food hygiene certificate is preferred, but training can be provided
• Passion for delivering exceptional customer experiences