Associate Director
Customer and Community Success
Confirmed live in the last 24 hours
Georgia, USA
Experience Level
  • At least 4+ years of experience in healthcare, social care, or public health industries
  • Experience leading and managing high performing teams with great results preferred
  • Residency in the state or one of the states you oversee preferred, in addition to deep familiarity with the healthcare and/or human services sector in the state
  • Strategy development experience in a complex environment, coupled with an ability and willingness to flex as a player when needed
  • Demonstrated ability to drive sustainable results in a matrixed organization with dependencies on customer organizations, processes, and governance to meet your shared goals
  • Experience leading partnerships with large, sophisticated clients or community partners and collaboration with the teams that support them. A proven track record as a trusted advisor
  • Natural leadership and networking abilities - you are a people person with servant leadership mentality and a growth mindset
  • Demonstrated initiative, problem-solving skills, solid judgment, and accustomed to acting with a sense of urgency
  • Demonstrated ability to communicate, present and influence credibly and effectively at the executive and C-level
  • This position is remote, U.S. based
  • This position may require 20% travel
  • The salary range for this position is $90,000-$115,000. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges
  • Lead, coach, and develop a diverse team of CCS managers in strategy development and long-term delivery of complex social care outcomes
  • Establish team goals with CCS leadership, monitor and communicate team results, progress, and roadblocks to leadership; understand when to creatively problem solve and when to escalate needs
  • Monitor the trending health of Unite Us customers and networks in your portfolio . Serve as a point of escalation for risks and coordinate resources to course correct health of customer and community engagement
  • Work closely with the Sales team in your region to identify trends and uncover opportunities for new business and/or upselling
Unite Us

501-1,000 employees

Health collaboration & coordination software
Company Overview
Unite Us' mission is to redefine the way health is delivered across communities. The company builds coordinated care networks to connect health and social service providers together by interconnecting providers around each patient, seamlessly integrating the social determinants of health into care delivery.
  • Competitive salary
  • Paid parental leave
  • 401k match
  • Flexible vacation time
  • Medical, dental & vision coverage
  • Commuter benefits
  • Open, collaborative work spaces
  • Wide variety of snacks
  • Growth, development, & continuing education opportunities
Company Core Values
  • Think big
  • Always collaborate
  • Own it
  • Be a good human