Company Overview

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe , and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we’ve been recognized as one of Fast Company’s "World’s Most Innovative Companies of 2022."

Role Overview

As the Contracts Specialist at Promise, you will spearhead our efforts to secure state-level contracts for government relief programs. This role involves a strategic blend of relationship building, meticulous contract management, and an in-depth understanding of public sector procurement processes. You’ll collaborate closely with our product, engineering, and legal teams to understand the areas of greatest opportunity for our business and compatibility with our products. By unlocking new opportunities and optimizing existing contracts, you’ll directly contribute to our mission of enhancing government services and making a lasting impact on the lives of individuals nationwide.

What You’ll Do

• Identify and pursue state-level government contracts for relief programs, leveraging your understanding of public sector needs and procurement processes to position Promise as a preferred partner.

• Oversee all aspects of the contract lifecycle, from negotiation and execution to renewal and compliance, ensuring alignment with government regulations and Promise’s strategic goals.

• Cultivate and maintain strong relationships with government stakeholders, acting as a trusted advisor and ensuring Promise’s solutions are top of mind for addressing public sector challenges.

• Work closely with cross-functional teams, including product, engineering, and legal, to tailor our offerings to meet the specific needs of government contracts and ensure successful implementation.

• Contribute to the development of long-term strategies for expanding Promise’s footprint in the public sector, including identifying new opportunities for impact through government programs.

• Find and guide the response to state-level RFPs.

What Will Enable You

• At least 5 years of experience in government contracting, with a strong track record of securing and managing software contracts, preferably at the state level.

• Ability to strategize and navigate the complexities of government procurement processes, with a keen understanding of how to align Promise’s offerings with public sector needs.

• Exceptional interpersonal and communication skills, with the ability to build and maintain positive relationships with government stakeholders.

• Experience working in cross-functional teams, demonstrating the ability to lead through influence and collaborate effectively with both internal teams and external partners.

• Comfortable in a fast-paced, evolving environment, with the agility to adjust strategies and approaches as new opportunities and challenges arise.

Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. Additionally, the Company complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it operates. Promise is committed to promoting diversity and inclusion in the workplace. We also provide reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and those with sincerely held religious beliefs, in accordance with applicable laws.

Promise engages in US government contracts and restricts hiring to US persons, which includes US citizens and permanent residents (e.g., Green Card holders). Additionally, candidates must reside in the US.