The Network Engineer Role

We are looking to add a Network Engineer to expand our small but exceptional Infrastructure team. We need engineers who love taking on hard problems in a fast-paced, high-growth environment. As one of our first Network Engineers, you will work with our infrastructure team to help drive our networking strategy and set the foundation of our networking technology. The team is responsible for building and operating the software required to connect to our customers as well as develop software-defined networking solutions to empower our deployment teams to manage connectivity autonomously.

If this sounds exciting to you, please apply!

About You

• Be the customer’s first point of contact to establish network connectivity
• Monitor network services to ensure they are performant and reliable
• Have familiarity with network implementation patterns present within small, medium and large organizations
• Partner with customers to ensure healthy IPSec / VPN services from our platform to the customer’s on-premise systems
• Partner with Deployment Strategists and customers during the data ingestion process
• Develop and maintain documentation to foster shared knowledge, including topology diagrams, configurations, and standard operating procedures
• Participate in on-call duties as needed

What We Look For

• 3+ years of Network Engineering experience* working with customers to understand their technical challenges with the ability to convey reasoning for your solutions
• Excellent communication and collaboration skills to work well across a distributed team of Engineers and Deployment Strategists
• Familiarity with AWS or cloud-native network architectures like GCP and Azure
• Understanding of core network protocols such as: LACP, Ethernet, VLANs, ARP, TCP/IP, Routing Protocols, DHCP, DNS, NAT
• Experience implementing, supporting and troubleshooting IPSec / VPN services across physical and virtual firewall platforms
• Basic understanding of Kubernetes architecture and its related components
• Familiarity with virtualization technologies such as KVM, VMware, Citrix, Hyper-V
• Experience using packet capture tools to resolve network issues such as Wireshark, libpcap, tcpdump or VPC flow logs
• Experience using Open Source and third party tools to troubleshoot networks such as ncat, ping, traceroute, dig, nslookup
• San Francisco or Washington DC based candidates strongly preferred (hybrid work is acceptable)

* We’ve learned that people hesitate to apply without quantifiable years of experience. However, what’s most important to us is the kind of experiences you’ve had and the skills you’ve developed along the way. Have well over 3 years of experience? That’s great! Have fewer than 3 years, but feel you meet the other requirements? That’s ok too! Please apply.

Salary Range: $130,000 - $215,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, certifications or licenses, and specific work location. Information on the benefits offered is here.

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