Full-Time

Senior Relationship Banker

Confirmed live in the last 24 hours

M&T Bank

M&T Bank

10,001+ employees

Full-service banking and financial solutions

Financial Services

Compensation Overview

$25.55 - $42.59Hourly

Senior

Mahwah, NJ, USA

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Risk Management
Customer Service

You match the following M&T Bank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center, customer service and/or telesales experience
  • OR A high school diploma or equivalent (GED) and minimum of 2 years proven proactive sales experience
  • Strong verbal communication and interpersonal skills
  • Proven ability to demonstrate exceptional customer service
  • Well organized individual with time management and prioritization skills
  • Demonstrated financial services product knowledge
  • Ability to communicate with tact and diplomacy with internal and external customers
  • Proficient with internet user-level technology
Responsibilities
  • Develop new customer relationships and expand and retain existing relationships by proactively identifying opportunities leveraging the portfolio management process and utilizing the fundamentals of the Bank's sales process to achieve personal sales and/or referral goals.
  • Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)).
  • Reach out to clients to follow up from previous interactions based on need identified during an appointment/interaction to progress development plan.
  • Develop understanding and knowledge of products and services offered by Business Banking.
  • Evaluate financing requests, recommend loan structure, and submit complete loan application packages.
  • Research and provide industry knowledge (e.g. vertical IQ).
  • Fluently explain processes, services, and products (e.g. interest expense, amortization schedules, how to optimize/educate all types of consumer debt scenarios, Mortgage/HELOC, Business Banking products, TM and Merchant Services products)
  • Attend community networking events.
  • Develop relationships with Centers of Influence for referral opportunities
  • Act as liaison with business partners for retail product solutions (i.e. cross-selling retail products to business owners). Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators).
  • Perform basic sales duties.
  • May be required to solicit new business banking relationships through outbound prospecting calling activities and develop new banking relationships through a consultative sales approach in some branches.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act
Desired Qualifications
  • Associates degree
  • Notary public license
  • Minimum of 3 years financial services sales experience
  • Bi-lingual based on branch needs

M&T Bank provides a variety of banking services to individuals, small businesses, and larger enterprises. Its offerings include mortgage assistance programs, personal and business checking accounts, and mobile banking solutions. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a customer-focused approach. M&T Bank's business model is based on traditional banking services such as loans, deposits, and investment products, generating revenue through interest income, fees, and service charges. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes providing employees with volunteer time and supporting local organizations. The recent merger with United Bank, N.A. has allowed M&T Bank to expand its services and market presence.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Buffalo, New York

Founded

1993

Simplify Jobs

Simplify's Take

What believers are saying

  • M&T Bank's digital banking solutions enhance customer experience and operational efficiency.
  • The bank's focus on ESG practices aligns with rising trends in sustainable investing.
  • Open banking APIs foster innovation and collaboration with fintech companies, enhancing services.

What critics are saying

  • Competition from fintech companies could erode M&T Bank's market share among tech-savvy customers.
  • The recent decrease in the prime lending rate may impact M&T Bank's profitability.
  • The $4.0 billion share repurchase program could limit capital for future investments.

What makes M&T Bank unique

  • M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.
  • The bank offers comprehensive financial services, including loans, deposits, and investment products.
  • M&T Bank's recent merger with United Bank expanded its market reach and service offerings.

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Benefits

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Hybrid Work Options

Paid Vacation

Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Company News

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PR Newswire
Jan 22nd, 2025
Mt Bank Corporation Announces Common Stock Repurchase Program

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Reporter
Dec 19th, 2024
M&T Bank Completes $1.5 Billion Senior Notes Offering

On December 17, 2024, M&T Bank Corporation successfully closed a public offering, raising a total of $1.5 billion through the issuance of senior notes. The offering included $500,000,000 aggregate principal amount of 4.833% Fixed Rate/Floating Rate Senior Medium-Term Notes, Series A due January 16, 2029 (2029 Notes) and $1,000,000,000 aggregate principal amount of 5.385% Fixed […]

PR Newswire
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Mt Bank Decreases Prime Rate

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Dec 5th, 2024
Mt Bank Names Shannon Lazare As New Jersey Regional President

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