Full-Time

Bilingual Spanish Required

CSR/Teller

Confirmed live in the last 24 hours

Fifth Third Bank

Fifth Third Bank

10,001+ employees

Provides banking, loans, and wealth management services

Social Impact
Financial Services

Compensation Overview

$41.6k - $64.5kAnnually

Entry, Junior

Chicago, IL, USA

The job title indicates a requirement for bilingual Spanish, and the job is full-time.

Category
Commercial Banking
Finance & Banking
Required Skills
Customer Service

You match the following Fifth Third Bank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma/GED.
  • Work involves extensive cash handling.
  • Must have the ability to interact comfortably and confidently with the public.
  • Position requires knowledge of retail policies and procedures, to perform the essential duties.
  • Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
  • Need to have flexibility in scheduling.
Responsibilities
  • Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met.
  • Provide follow up to customer questions and find solutions to address issues.
  • Be responsive and timely with correspondence to keep lines of communication open and clear.
  • Maintain a position of trust and responsibility by keeping all customer business confidential.
  • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
  • Perform daily office responsibilities, working with the platform team, to maintain the efficient operation of the office.
  • Maintain a balancing record that is in line with policy. Find and correct outages and enlist help as needed.
  • Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
  • Handle consumer and business customer problems with professionalism, directing more complex issues seamlessly to the Lead Customer Service Representative or other leadership as necessary.
  • Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
  • During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation.
  • Build and maintain a working knowledge of the Retail products and services offered.
  • Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes.

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive financial solutions. The bank generates revenue through interest on loans, fees for services, and commissions from insurance and investment products. What sets Fifth Third Bank apart from its competitors is its strong focus on community engagement and financial education, providing resources to help clients manage their finances. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while promoting financial literacy.

Company Stage

IPO

Total Funding

N/A

Headquarters

Cincinnati, Ohio

Founded

1858

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital banking can attract tech-savvy customers to Fifth Third Bank.
  • Sustainable finance trends offer new revenue streams through eco-friendly financial products.
  • Open banking fosters innovation and competitive services through fintech collaborations.

What critics are saying

  • Increased competition in credit facilities may draw business away from Fifth Third Bank.
  • Over-reliance on large syndicated loans poses risks if market conditions change.
  • Competitive lending environment pressures Fifth Third Bank to offer more favorable terms.

What makes Fifth Third Bank unique

  • Fifth Third Bank offers a comprehensive range of financial services, including wealth management.
  • The bank focuses on community engagement and financial education to build customer loyalty.
  • It provides tailored financial solutions, leveraging AI and machine learning for personalized services.

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Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours