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Engagement Manager
Embedded
Confirmed live in the last 24 hours
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • Be a strategic thinker with exceptional enterprise and cross-functional skills
  • Be customer focused and maintain high customer satisfaction
  • Demonstrate high energy and have strong sales management experience
  • Deliver compelling presentations and communicate Workato's POVs to C-level clients
  • Ensure clear lines of communication by collaborating cross-functionally with our Sales and Customer Success teams
  • 5+ years of consultative sales experience with a proven track record of success
  • 4+ years experience selling and/or delivering professional services for a strategic consulting firm, large scale system integrator or professional services unit within a software company
  • Demonstrated ability to develop and maintain C-level relationships that recognize you as a trusted advisor
  • Experience growing accounts with large and complex pursuits ($M+)
  • Experience in Enterprise Business Accounts preferred
  • Highly collaborative and excels in a complex, matrixed environments
  • Experience in creating outstanding responses to functional and technical elements of RFIs/RFP
  • Project/account management experience
  • Team player with strong interpersonal skills
  • Ability to thrive in a fast-paced, high growth and unpredictable environment
Responsibilities
  • Complete Workato training and become an expert in our consulting methodologies and practices
  • Evangelize Workato's ability to deliver business outcomes leveraging our delivery methodology and best practices
  • Ensure organizational health and customer satisfaction goals as an Engagement Manager
  • Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals, objectives, and desired business outcomes
  • Engage customers, especially senior stakeholders, using a consultative approach that positions Workato and yourself as a long-term trusted advisor relationship
  • Create a compelling vision and clearly communicate our transformative solutions aimed at generating quantifiable success and business value from a customer's investment in the Workato's Platform
  • Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals
  • Build a strong relationship with the Pre-Sales, Sales, Customer Success and regional Alliances/Partner organizations that are instrumental to success. You should be able to operate in co-sell model, collaborate, and build relationships
  • Be an integral part of hiring and mentoring new Engagement Managers
  • Contribute to enhance our delivery methodology, services practice and industry POV's
  • Passionate: Customer success is paramount
  • Trustworthy: Uphold & represent Workato's core values
  • Integrity: Do what is right, not what is easy or convenient
  • Thought Leadership: Able to convey a strong point of view with a strong executive presence
  • Creative: Think out of the box and challenge the status quo
  • Own It Mentality: Don't just present a problem, provide a long term solution
  • Do What it Takes: Go above and beyond day-to-day responsibilities
Workato

501-1,000 employees

Cloud integration software company
Company Overview
Workato's mission is to enable companies to tap into the growth mindset and transform their organization with Workato. Wrokato is moved by innovation — a passion to create the best possible way and the drive to continue to make it better.
Benefits
  • Flexible working arrangements
  • EAP
  • Health insurance
  • Stock options
  • Professional development
  • PTO
  • Company events & recreation time
Company Core Values
  • Prioritize customers
  • Win together
  • Act now
  • Think ahead
  • Better each other
  • Go offbeat
  • Have fun