Traveling Fire Alarm / Intrusion Alarm Technician

Salary Range: 20 to 35 (Currency: USD) (Pay period: per-hour-wage)

Benefits Package: Company Paid!

• Wachter is committed to supporting employees and their families with a comprehensive, company-paid benefits package, according to a recent Glassdoor review:
• Medical, Dental, Prescription, and Vision Benefits.
• Life, AD&D, and Long-Term Disability Insurance.
• Paid Vacation and Holidays.
• MD Live & TriaHealth Programs.
• Company-Matched 401(k) and IRA Retirement Savings.
• Per-diem paid for overnight travel.
• Drive time and mileage paid when using a personal vehicle for travel.

Requirements:

• Proven experience in field installation within security environments: Fire Alarm, Intrusion, and/or Access Control.
• Current and valid state-required Physical Security and/or Life Safety license in the applicable technology.
• In-depth knowledge of NFPA standards, specifically NFPA 70 and 72.
• Ability to travel frequently (a few weeks at a time) for projects across the United States.
• Availability for day shifts (8 am - 5 pm) with occasional night shifts as needed.
• Comfortable and willing to work at heights of 20-60 feet using lifts.
• Experience reading blueprints and site maps.
• Strong problem-solving skills and the ability to work independently to find solutions.
• Excellent customer relationship and communication skills, both verbal and written.
• Proficiency with computers, laptops, smartphones, email, and spreadsheets, with the ability to learn internal systems.
• Possession of basic Personal Protective Equipment (PPE) and reliable transportation during the initial 2-4 week training period (a company vehicle may be provided after this period).






Bonus Points:
• NICET certification (Levels I, II, or III).
• Experience with multiple Intrusion and Access system manufacturers.
• Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint)

Responsibilities:

• Install and upgrade Fire Alarm and Intrusion systems at various retail locations nationwide.
• Provide technical expertise for service and special installation projects.
• Troubleshoot and resolve technical issues on-site and remotely, providing effective solutions to ensure system functionality.
• Collaborate with the team on pre-installation design and planning for technical solutions.
• Perform new system installations and offer technical escalation support.
• Ensure all installations and repairs comply with NFPA standards, including NFPA 70 and 72.
• Maintain accurate and detailed records of all work performed.
• Build positive relationships with customers, providing excellent communication and support.