Job Description

We are looking for a Head of Design - Health to lead and manage a team of multifaceted designers focused on maximizing trust and expanding access to the Cash App ecosystem. Our teams help every customer feel safe and supported by setting a higher experience bar for how we increase account security, verify identities, handle bad activity, and provide helpful customer support.

You will lead product designers and managers across the five work streams within Health.  You will join the leadership group responsible for the Health product development organization.

As the Head of Design - Health, you will recruit a team of accomplished creatives, promote an environment for creativity and growth, facilitate connections across teams and disciplines, influence the product vision at multiple altitudes and drive positive customer and business results.

You will:

• Lead and scale a distributed design team, inclusive of Product Designers and Design Managers
• Guide the careers and development of your team, ensuring the amplification and growth of team members, including managers
• Bring comfort and expertise in technical environments, including knowledge of the mobile client-side development process
• Develop deep partnerships across our business to effectively speak to design processes, design goals, and deliver user insights that inform product and go-to-market decisions
• Play an important role in strategic planning efforts to understand and bridge our priorities with Design investment and output
• Contribute to Design team culture and take ownership for I&D efforts

Qualifications

You have:

• Experience as an influential design leader who delivers impactful, strategic work that moves a business forward
• Experience managing talent and cultivating career growth
• A keen systematic and visual eye, and an understanding of how to use creativity to meet team goals
• Experience collaborating with leadership to inform product development processes and an understanding of how to solve product challenges across platforms
• Multiple examples of shipping successful high quality, end-to-end experiences or products
• Extensive industry experience with a proven track record of scaling product design teams
• Bias towards action with a high degree of self-sufficiency and ability to influence up and across disciplines
• Keen interest in innovating within complex problem spaces that do not have inspiring industry standards.
• An understanding of performance marketing and brand marketing strategies
• A clear point of view on design direction, an openness to new ideas and a bias for transparency and communication
• Empathy for the customer, your teammates, and our mission