Sales Trainee

Job Description

Under the guidance of the Sales team, this internship position is designed to support the daily operations of the department, providing a hands-on learning experience in a dynamic and professional hospitality environment. The intern will actively collaborate with various teams and contribute to key initiatives related to client relations, event coordination and commercial support.

Main Responsibilities:

• Provide administrative support to the Sales team, including email and phone communication, CRM maintenance, document filing, and database updates.

• Assist in the coordination and logistics of events, including follow-up and on-site operational support.

• Participate in client site inspections by helping with preparation, materials, and accompaniment when needed.

• Support the organization and scheduling of internal and external meetings, managing shared calendars and logistical details.

• Help review and update commercial materials such as presentations, proposals, brochures for tour operators, and website content.

• Assist in the supervision and publishing of B2B content online and contribute to digital marketing initiatives.

• Interact with clients and partners, providing detailed information about the hotel’s services and facilities in both Spanish and English.

• Contribute to the preparation of internal reports and presentations, as well as track business opportunities.

• Conduct benchmarking research on local and international hospitality businesses to keep the team informed on market trends.

Qualifications

Profile Requirements:

• Advanced level of English and Spanish (written and spoken).

• Proficiency in Microsoft Outlook and calendar tools such as Google Calendar or Outlook Calendar.

• Strong organizational skills and attention to detail.

• Ability to proofread and edit written content with proper grammar and spelling.

• Proactive attitude, willingness to learn, and professional personal presentation.

Preferred Qualifications:

• Basic knowledge of CRM or customer relationship management tools.

• Academic or practical experience in commercial writing or editing.

• Good command of PowerPoint and Excel.