Full-Time

Alterations

Store Support

Posted on 2/7/2025

Nordstrom

Nordstrom

10,001+ employees

Retailer offering clothing and accessories

Compensation Overview

$21.35 - $22.25/hr

+ Performance-based incentives + Bonuses

Entry, Junior

Seattle, WA, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
iOS/Swift
Android Development
Requirements
  • The ability to effectively build relationships with your customers, peers and leadership
  • Proficiency in multiple operating systems such as MS Windows, iOS and Android
  • Clear, effective communication with strong interpersonal skills
  • The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
  • A willingness to learn, and safely operate standard alterations equipment
  • The ability to work a flexible schedule based on department needs
Responsibilities
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Inspire trust, teamwork and positive team relationships
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Utilize store technology to manage and organize customer alteration needs
  • Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and online platforms where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of personal growth and leadership among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Company Size

10,001+

Company Stage

N/A

Total Funding

$16M

Headquarters

Seattle, Washington

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Nordstrom's partnership with SkinSpirit boosts its presence in the beauty sector.
  • Investments by Proficio Capital Partners and Versor Investments show strong investor confidence.
  • Opening a new Nordstrom Rack store in 2025 captures more off-price retail market share.

What critics are saying

  • Departure of CFO Cathy Smith may disrupt financial strategy and leadership continuity.
  • Closure of San Francisco Centre location suggests challenges in urban market profitability.
  • Luxury styling focus may alienate some traditional Nordstrom shoppers.

What makes Nordstrom unique

  • Nordstrom empowers employees to lead and innovate within the company.
  • The legendary tire story exemplifies Nordstrom's exceptional customer service culture.
  • Nordstrom's focus on luxury styling enhances its brand image and attracts high-end clientele.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company News

Yahoo
Mar 11th, 2025
Pamela Lopez Retires From Nordstrom as Brand PR Director

Pamela Lopez retires from Nordstrom as brand PR director.

MarketBeat
Mar 11th, 2025
Proficio Capital Partners LLC Makes New $365,000 Investment in Nordstrom, Inc. (NYSE:JWN)

Proficio Capital Partners LLC makes new $365,000 investment in Nordstrom, Inc. (NYSE:JWN).

The Cut
Mar 4th, 2025
Where Nordstrom's Linda Cui Zhang Eats and Shops During New York Fashion Week

Where Nordstrom's Linda Cui Zhang eats and shops during New York Fashion Week.

QSR Magazine
Mar 4th, 2025
Starbucks Appoints Nordstrom Exec Cathy Smith CFO

Smith, age 61, joins Starbucks from Nordstrom where she has served as executive vice president, chief financial officer and treasurer since 2023.

LSN Global
Mar 4th, 2025
Walmart levels up immersive commerce with gaming mini-series

US - Luxury department store retailer Nordstrom has appointed Catherine Bloom as its first director of luxury styling.

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