Full-Time
System Engineer
IT Support, Azure
Posted on 10/31/2025
KDDI
1,001-5,000 employees
Telecommunications and ICT solutions provider
Compensation Overview
$29/hr
San Francisco, CA, USA
Hybrid
 IT & Security (2) |
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- 2+ years of TCP/IP network work experience or equivalent knowledge
- English (Required)
- Japanese (Required)
- Documentation skills
- Microsoft office products (Visio, Word, etc.) skills
- Own car for visiting customer offices
- PC, Server and Azure support for the customers
- Assists & Support customers (internal & external) with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops) printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote)
- Support in-person and remote employee support on hardware, software, questions, and network related problems (on-site and remote)
- Manage related to servers & Network document
- Creates, manages, documents and updates trouble tickets as necessary within the company ticketing system
- Escalation of problems when unable to resolve
- Other duties as assigned by Supervisor
- Provides advanced level technical support with the Microsoft suite of products (Windows 10, Office 2016, etc.)
- Ensures successful completion of all daily tasks (externally and self-assigned)
- Know and experience for Azure service and VM
- Create and update System Document, Operation Manual, Knowledge Base, Trouble History, etc.)
- Report to supervisor
- Helpdesk support experience (Preferred)
- Know Azure (Desired)
- MCSA/MCSE (Desired)
KDDI provides telecommunications services in Japan for individuals and businesses. In the Personal segment, it offers mobile and fixed-line services plus finance, entertainment, and education to build an ecosystem around telecoms. In the Business segment, it delivers ICT solutions, mobile services, and data center services, using 5G, IoT, cloud, and network infrastructure to help enterprises digitally transform. Its approach blends telecom connectivity with value-added services to serve both consumer and enterprise markets, aiming to create value through an integrated ecosystem and global reach.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Tokyo, Japan
Founded
1984
Simplify's Take
What believers are saying
- KDDI Regional Initiatives Fund leads YUIME's ¥750M Series B for regional innovation.
- KDDI America delivers IoT and RPA for digital transformation across Americas.
- Global network covers 190 countries with South-East Asia Japan 2 Cable investments.
What critics are saying
- Fake ad sales probe hits $1.6B, plunging shares 10% with revenue revisions.
- NTT Docomo erodes au market share via superior 5G, slashing KDDI tariffs.
- SoftBank captures enterprise ICT contracts, outpacing KDDI's WAKONX platform.
What makes KDDI unique
- KDDI integrates telecom with DX, finance, energy, and LX via Satellite Growth Strategy.
- KDDI IoT World Architecture partners with Toyota for global corporate IoT rollout.
- KDDI bundles streaming via Bango's Digital Vending Machine for 70M subscribers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Holidays
Sick Time
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Introduction of Capital History
KDDI Corp shares plunged as much as 10% in Tokyo, the steepest decline since March 2020, after Japan's second-largest telecoms provider announced an ongoing investigation into fictitious advertising sales. The probe will result in a $1.6 billion hit and require revisions to the company's group revenue for the year ending March.
KDDI, one of Japan's largest telecoms operators with over 70 million subscribers, has partnered with Bango to bring subscription bundles to its povo2.0 pre-paid customers. The collaboration uses Bango's Digital Vending Machine to integrate leading streaming services with mobile plans. Povo2.0 operates on a flexible model, allowing customers to enhance their plans with optional add-ons rather than traditional monthly contracts. The Bango platform enables KDDI to rapidly deploy new subscription services whilst consolidating multiple streaming options into one destination, removing technical complexity behind subscription bundling. The partnership aims to strengthen customer loyalty and retention by expanding content offerings. KDDI can now access a growing catalogue of subscription services with deployment capabilities and insights to personalise bundles. Cambridge-based Bango works with major content providers including Amazon, Google and Microsoft.
NEWLOCAL, a city development startup based in Tokyo, has raised ¥400 million in a Series A funding round. The lead investor was Samurai Incubate, with participation from West Japan Railway Company, JR East Startup, KDDI's Regional Initiatives Fund 1, and Agribusiness Investment & Consultation. This brings NEWLOCAL's total funding to ¥1 billion, including loans. Zebras and Company, an investor in NEWLOCAL, will continue to support its portfolio companies and promote the implementation of zebra companies in society.
Global Brain Corporation, as the lead investor, has invested in Otetsutabi, a short-term job matching platform combining travel and work, through the SHGB fund, co-managed with Shinhan Venture Investment. Additional investments came from KRIF1 and ANA Future Creation Fund. Otetsutabi, launched in January 2019, connects regional businesses with travelers seeking work, boasting over 1,900 locations and 70,000 users by April 2025. The funding will enhance regional expansion, product improvement, and hiring.