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Sr. Localization Specialist, Csg
Posted on 4/27/2022
Remote • Georgia, USA
Experience Level
Desired Skills
  • Manage localization projects end to end; work closely with team members, internal business partners, and external vendors
  • Develop intake process; manage time, budget, resources, and quality control
  • Monitor vendor process and quality; ensure vendor delivers on contractual SLAs
  • Guide partners in translation standard methodologies to minimize downstream issues
  • Responsible for budget estimates (quarterly and ongoing)
  • Communicate process changes with partners
  • Collaborate with customers to resolve any questions
  • Identify and communicate any project risks
  • Monitor program performance and communicate results
  • Plan and complete weekly vendor meetings and monthly office hours with internal team members
  • Alignment across Salesforce localization teams and keep up to date with industry trends
Desired Qualifications
  • 3+ years hands-on content and localization program operations experience
  • Experience leading complex, cross-functional programs to delivery in localization
  • Understanding of translation technologies (translation memories, translation management systems, machine translation, etc.)
  • BA/BS in communications, marketing, or related field
  • Excellent interpersonal skills, both written and verbal
  • Familiar with foreign cultures and languages (multilingual or a polyglot)
  • Highly collaborative and excels in a complex, matrixed environment
  • Knowledge of Salesforce reporting and dashboards
  • Experience using Salesforce and proficient using tools such as Quip, Google Product Suite (Calendar, Slides, Sheets, Sites), Slack, Tableau, and Kapost
  • Ability to prioritize and manage commitments effectively
  • Ability to analyze information, make connections, and demonstrate deep-level thinking

10,001+ employees

Customer relationship management (CRM) software
Company Overview
Salesforce's mission is to empower companies to connect with their customers in a whole new way. The company operates a CRM platform for businesses.
Company Values
  • Trust: Nothing is more important than trust.
  • Customer Success: When our customers succeed, we succeed.
  • Innovation: Innovation comes from everyone.
  • Equality: We all have a role to play.
  • Sustainability: We lead boldly to address the climate emergency.