Full-Time
Operations Coordinator
AmNet Services
IT consulting and workforce services
No salary listed
Ashburn, VA, USA
In Person
Onsite work is required.
Bachelor's
 Creative Production |
|---|
- A bachelor's degree or equivalent work experience is required.
- Three to five years of broadcast or digital media industry experience is required.
- Experience with post-production services, file standards, and emerging technologies is required.
- Ability to work effectively under deadlines and pressure and manage changing priorities is required.
- Ability to communicate effectively with internal and external customers is required.
- A strong customer focus and attention to detail are required.
- The candidate must work effectively as part of a team.
- Manage incoming content deliveries from studios and providers.
- Ensure all content package elements are present and work with providers to obtain missing elements.
- Obtain metadata files and artwork from studio affiliate sites when needed, resize artwork, and enter metadata into packagers.
- Set up, operate, and test a wide variety of video, audio, and metadata applications running on hardware and software.
- Test, troubleshoot, and provide quality control operations for content and metadata.
- Identify, prioritize, resolve, document, and communicate technical and operational issues.
- Use specialized content monitoring tools to evaluate and diagnose problems involving video, audio, and technical composition.
- Provide thorough, detailed, clear, and concise written documentation.
- Perform visual quality assurance of transcoded files before publication.
- Develop and maintain working relationships with content providers and provide timely solutions to inquiries.
- Interface with the video-on-demand traffic team and other internal customer teams to track content propagation status and provide feedback to providers.
- Track content license start dates and ensure they are met.
- Package content for regional and nationwide subscription, transactional, advertising, and sports programmers.
- Attend and participate in scheduled staff meetings by sharing project information, errors, solutions, accomplishments, and near-term goals.
- Adhere to existing content operations procedures.
- Provide input to customer reports.
- Working knowledge of CableLabs video-on-demand standards.
- Exposure to video ingest and publishing systems.
- Experience as a content programmer.
- Five or more years of experience in content management; industry knowledge is a plus.
- Strong organizational skills.
- Ability to work independently, prioritize work efforts, and deliver results on schedule.
AmNet Services is an information-technology consulting and workforce-services company. It supplies technical professionals and project support for software, infrastructure, data, enterprise systems, and other client technology initiatives. The company serves businesses and public organizations that need contract talent, direct hiring, or managed technical capacity. Its delivery model combines recruiting, candidate screening, account management, consulting assignments, and administrative support. Teams work across technology recruiting, software and infrastructure disciplines, client delivery, sales, and operations.
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