HIM Document Imaging Specialist

Position Summary

Department: Health Information Management 

Status: Full-Time 

Shift: Monday - Friday 8am-4:30pm, Weekends and holidays as needed

Location: Bayfront, St.Petersburg, FL 

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Overview 

The HIM Document Imaging Specialist responsibly includes the organization and archive documents, and indexing. The management of the scanned images through proper assignment of patient identification and document types. Assist with training and education of new team member

Responsibilities

Essential Functions • Initiates and performs technical procedures to prepare and store medical records according to Orlando Health’s legal medical records policy and procedures. • Document Corrections by monitoring the document correction queues. • Validate the reported document imaging errors, corrects errors as needed, and report errors with the keep performance indicator (KPI) goals. • Review and commit document imagine to the correct patient document type. • Collaborate with the vendor partners on work queues for accuracy. • Assist with the management of the department’s email resource box for timely responses to document imaging issues. • Research document for missing documents. • Assist with the Risk management charts. • Research and redirect mail to designated departments sent it to us in error. • Conduct quality review if documents in accordance with policy. • Prepare documents for destruction in accordance with policy. • Prepare monthly report of audits results and trends errors related to document preparation, scanning, and indexing. • Provide training and education to document imaging team members. • Test for system upgrade and workflow enhancement. • Trouble shoot technical issues and escalate to the IT team, as appropriate. • Meets productivity, timeliness, and quality standards and goals set by the department. Provides data for monitoring productivity and outcomes through maintenance of spreadsheets, database, and/or other documentation process. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions • Works independently. • Demonstrates exemplary customer services skills. • Displays leadership skills to include critical thinking and issues resolution. • Utilizes process/performance improvement skills. • Assumes responsibility for professional growth and development.

Qualifications

Education/Training • High school diploma or equivalent education. • Computer literacy and keyboarding skills required. • Must type a minimum of 30wpm for HIM. • Successfully passes a Windows proficiency test, scoring 75% or higher prior to an interview.

Licensure/Certification None.

Experience One (1) year of experience in HIM is required.