Clinical Robot Technician
Crt, Glenwood Springs, CO
Updated on 11/9/2023
Diligent Robotics

201-500 employees

Develops AI-powered service robots for hospital assistance
Company Overview
Diligent Robotics stands out for its human-centered approach to robotics, creating AI-enabled service robots that seamlessly integrate into human teams, particularly within the healthcare sector. Their flagship product, Moxi, assists hospital staff with logistical tasks, thereby increasing time for direct patient care and enhancing service quality and safety. This unique focus on collaborative robotics positions Diligent Robotics as a leader in the field, demonstrating a competitive edge in the application of AI technology to improve workplace efficiency and patient satisfaction.
AI & Machine Learning
Robotics & Automation

Company Stage


Total Funding





Austin, Texas

Growth & Insights

6 month growth


1 year growth


2 year growth

Glenwood Springs, CO, USA
Experience Level
Desired Skills
Customer Service
Customer Success & Support
  • A high school graduate or possess a GED
  • Able to lift up to 40 pounds
  • Customer-service oriented: You are friendly, skilled in the art of de-escalation, and an able juggler of customer demands and company needs
  • An excellent written and verbal communicator: You convey information to internal stakeholders in phone calls and direct messenger
  • Organized: You can juggle and make progress on multiple tasks simultaneously
  • Self-sufficient: You get things done, learn what you don’t know, and can make quick decisions independently, as circumstances require
  • Able to work varying shift times including nights and weekends: Understanding that your schedule may shift as customer needs change over time
  • Willing to work during significant holidays: you understand that our customers (i.e. hospitals) don’t shut down during the holidays and neither can our robots
  • Willing to be vendor credentialed: our customers have strict standards and employment will be dependent on obtaining vendor credentials, the process of which will include various immunizations, a background check, a drug screen, among other steps
  • Prioritize the customer experience, ensuring expectations are met or exceeded
  • Communicating with hospital staff and, occasionally, the public regarding robot operation
  • Monitoring a fleet of mobile service robots, and safely assisting them in a hospital environment. But, you don’t need any prior robot experience!
  • Collecting data in a variety of real-world situations, escalating issues accurately and efficiently to our engineering teams
  • Being an ambassador for Moxi and the company
Desired Qualifications
  • Solid computing background with a quick ability to learn new software
  • Excellent written and verbal communication skills
  • Highly organized with the ability to manage multiple tasks
  • Self-sufficient and capable of making data-driven decisions independently
  • Flexible availability, including early mornings, nights, and weekends
  • Extraverted personality with strong interpersonal skills
  • Responsive, responsible, and results-oriented
  • Passionate about healthcare and technology convergence
  • Formerly employed in the healthcare space with an insider understanding
  • Enthusiastic and clear-eyed about the role of robotics in healthcare
  • Vigilant about the details: You notice when a checklist item is left unchecked and it gnaws at you until it’s done