Act as the primary point of contact between clients and internal departments.
Monitor and manage client accounts to ensure expectations and objectives are met.
Coordinate with internal teams to develop customized solutions and resolve issues.
Prepare and present reports on account status, performance, and milestones.
Facilitate regular meetings, updates, and communication with clients.
Address client concerns promptly and professionally.
Identify growth opportunities within existing accounts.
Maintain accurate documentation and CRM updates.