Full-Time
Branch Associate
Airgas
5,001-10,000 employees
Supplies industrial, medical, and specialty gases
No salary listed
Entry, Junior
Green Bay, WI, USA
In Person
- HS Diploma or equivalent required
- Associate’s or Bachelor’s degree preferred
- SAP or other inventory system experience preferred
- Experience with Google Suite and/or Microsoft Office applications preferred
- Excellent customer service skills
- Ability to work independently and under some pressure to meet deadlines
- Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees
- Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this position’s responsibilities.
- Sells medical, industrial and specialty gases, welding equipment and hard goods and tools to customers
- Responds to inquiries or concerns from either walk-in customers or those customers that call in
- Provides additional warehouse support as needed
- Takes a lead role in identifying, analyzing and solving service issues
- Establishes and maintains clear and consistent lines of communication with internal departments and external customers
- Works closely with local Branch managers to assist in customer management through retail store locations within assigned geographical area
- Enters sales & quote data into the computer and researches information for customers using the computer system
- Receives payment for merchandise or services sold and enters sale into the computer
- Develops and maintains positive work habits that are conducive to sales and profitability growth, including strategizing daily with assigned Account Managers
- Achieving department goals on phone time, outbound calls, and other KPI’s
- Responds to and solves customer complaints by deploying the necessary company resources
- Works with Accounts Receivable personnel in solving collections issues and achieving Days Sales Outstanding (DSO) goals
- Follows all safety procedures. Uses established safety procedures for cylinder handling during exchanges and storage of cylinders
- Other duties/projects as may be assigned.
- Associate’s or Bachelor’s degree preferred
- SAP or other inventory system experience preferred
- Experience with Google Suite and/or Microsoft Office applications preferred
Airgas supplies a wide range of industrial, medical, and specialty gases, along with hardgoods and safety products. Their offerings include ammonia products and process chemicals, catering to over 1 million customers across various sectors. Airgas operates through more than 1,100 locations, including branches and production sites, and utilizes an e-Business platform and a telesales channel called Airgas Total Access® to ensure reliable service. What sets Airgas apart from its competitors is its extensive network and commitment to safety and customer performance, supported by a large workforce of over 18,500 associates. The company's goal is to enhance the performance of its customers while maintaining a strong focus on equal employment opportunities for all.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Pittsburgh, Pennsylvania
Founded
1997
Simplify's Take
What believers are saying
- Increased demand for gender-specific PPE aligns with diversity and inclusion trends.
- Sky Oxygen acquisition can boost market share and operational efficiencies.
- Recognition as a Military Friendly Employer enhances brand reputation and attracts veterans.
What critics are saying
- Labor disputes, like the Maryland strike, could disrupt operations and customer satisfaction.
- Sky Oxygen acquisition may face integration challenges, affecting operational efficiency.
- Expansion of the Welding Education Initiative could strain resources if not managed well.
What makes Airgas unique
- Airgas launched RADNOR Women's PPE line, targeting gender-specific safety needs.
- Acquisition of Sky Oxygen strengthens Airgas's presence in the Great Lakes region.
- High School Welding Education Initiative supports welding education across 65 schools.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Company News
Airgas, a supplier of industrial gases and safety products, has announced the launch of its RADNOR line of Personal Protective Equipment (PPE) designed specifically for women.
Airgas, an Air Liquide company, has acquired Sky Oxygen, a full-service industrial gas and welding supply business.
Airgas strengthens Great Lakes presence with Sky Oxygen acquisition.
Airgas, an Air Liquide company, has been awarded Gold Level recognition on the 2025 Military Friendly Employers list by VIQTORY for the third consecutive year, following three years of the Silver Level designation.