People & Culture Shared Services Director @ Aristocrat Leisure

Operations & Logistics (1)

You will join us as our new P&COperations Director to lead the P&C shared services teamwithin the EMEAregion. As a member of our People & Culture Organization this role is charged with providing strategic solutions,expert advice and guidance to the EMEA’s P&C shared service teamacross our full scope of services. You will provide thought leadership to help shape our operational P&C strategyand determine capabilities needed to elevate our ongoing delivery.

What you'll do

Accountable for leading and scaling a team that delivers a broad, comprehensive range of P&C/HR functionswithin a shared service modelincluding;employee inquiries, advocacy and executive handling, on-boarding, off-boarding, P&C delivery, benefits, employee relations advice & counsel, investigations, and other P&C services.
Develop short-and-long range strategies for P&C operational objectives, stays ahead of new developments, anticipates future needs and proactively identifies solutions.
Displays high level of cultural awareness and sensitivity, skill to adapt communication styles to fit a variety of global business environments and context.
Drives scale and capability through the team, improving technology for optimization, automation, self-service and chatbots.
Partners with leaders in P&C and other teams to drive enterprise initiatives, employee value proposition strategy, global process harmonizations andcross-functional outcomes.
Defines, monitors, measures and reports on key service level metrics;architect adequate internal controls to meet metrics and to enable efficient execution and compliance of all activitiesfor avoidance of errors.
Builds interpersonal capability to develop a highly effective team that is trained to delivera consumer-grade experiencethrough training, adoption, communication and organisational change.
Serves as a trusted partner to the P&C community, builds positive relationships and establishes credibility across our organization through the effective administration of P&C operational services.

Skills and Experience

Experience in a senior People & Culture role leading large teams.
Proven experience working within a Shared Services Operations teamwith a track record of exceeding service level agreements using metrics to measure, supervise and report delivery.
Experience using ServiceNow or commercial grade case management tools for work management.
Utilised Workdayas core data system to support P&C operational activities.
Experience in operational improvements, communications, leadership & people management.
Demonstrated experience in key P&C proficiency areas: employee relations, benefits, employee data management, compliance, talent administration, reporting, learning administration, recruiting administration, total rewards, customer care, general inquiries, executive and advocacy support.
Highly self-sufficient, skilled at leading in ambiguity, and making impactful, data-driven decisions in aperformance focused organization with ability to plan, implement, measure, and scale.
Passionate aboutemployee experience, outcomes, and solutions (people, process and technology).
Demonstrable success speaking publicly in a clear concise manner, both verbal and written; collaborating, influencing, establishing relationships and promoting a culture of positivity, collaboration and results.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

Up to 25%

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

People & Culture Shared Services Director

Aristocrat Leisure

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