Field Service Representative

ESSENTIAL RESPONSIBILITIES

• Construction liaison between design engineering and construction during the erection of Water Treatment Plants.
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer’s sites
• Manage activities of outside vendors and suppliers, assuring services and supplies met project specifications and performance requirements.
• Develop Standard Operating Procedures and log sheets to document and monitor equipment
• Perform quality inspections of electromechanical equipment/rotating equipment with Clients and client-designated representatives
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within client safety standards
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Figure out alignment issues and plumb adjustment figures. Plane Geometry, chemistry formulas.
• Lead and/or assist customers with Electrical and/or Instrumentation requirements (space, labor requirements, tools, disposal of test water, etc..) to support commissioning activities, operational/startup spares and Operating and Maintenance Practices.
• Participated in Customer Factory Acceptance Tests and related Control Systems reviews.
• Perform on-site programming for Water Treatment Control Systems and assists on electrical installation and troubleshooting.
• Work closely with Automation and E&I Leaders regarding project execution and continuous improvement

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate; possible exposure to loud noise level on site. The site assignments shall be in foreign countries and may involve accommodations at remote work camps.  Many water treatment facilities are located outside and work activities will be outdoors.

QUALIFICATIONS/REQUIREMENTS

• College Diploma with a minimum of 5 years of experience in Water Treatment field or 10 years of experience in Construction and/or Commissioning
• Strong focus on customer relationships (both external and internal customers). Understands balance between customer and
• Knowledge of and/or demonstrated ability to learn equipment and process startup related to WTS products and systems including but not limited to Reverse Osmosis, Clarifiers, Thickeners, Pressure Filters,
• Demonstrated ability to work independently and remotely with project teams.
• Possess basic water treatment chemistry knowledge and communicate that information to others.
• Electrical experience and know-how (hands on, reading and interpreting drawings, etc), particularly with electrical panels, junction box, cabling and grounding practices, etc..
• Familiarity with setup, installation, configuration, calibration and/or maintenance of instrumentation used in water treatment
• Strong oral and written communication skills
• Strong oral and written communication skills

DESIRED CHARACTERISTICS

• Bachelor Degree in Engineering or Equivalent from an accredited University or College.
• Oil and Gas experience
• Electrical experience and know-how (hands on, reading and interpreting drawings, etc.), particularly with electrical panels and water treatment equipment.
• Ability to plan multiple priorities and focus on the most important ones.
• Ability to adapt quickly to new problems, clients, and situations.
• Training in Lock-Out/Tag-Out procedures preferred.