Job Description
The position is within the Information Security Identity and Access Management (IAM) team.
This position will be responsible for user provisioning of application & infrastructure access as well as application account management; working knowledge of platform provisioning (groups/roles/accounts/permissions), this includes understanding of platform or application meta-data, or fine grained entitlement details.
They need to identify risks and work out possible solutions with the customer and inform management as necessary, while handling tasks assigned to them with little or no supervision.
They are expected to identify task inefficiencies and provide ideas for solutions, including the ability to assist with the automation of manual and semi-manual processes via development and scripting.
Qualifications
Strong understanding of Identity and Access Management (IAM) concepts
• Provisioning access to applications and infrastructure platforms within our SLA.
• Handling of miscellaneous support requests.
• 24/7 on call support on rotational basis.
• Handle deployment related activities which is often after hours and/or weekends.
• Incorporating process changes and updates into the Standard Operation Procedures.
• Troubleshoot application/platform access issues and escalate to Tier 3 Support as necessary.
• Training other staff on provisioning and daily tasks.
• The gathering of requirements and testing for new application integration into Identity Management Solution.
• 3 – 5 years of experience with business application or infrastructure support on the following platforms: Windows, UNIX (Solaris, Linux, AIX), Web Technologies (WebLogic, Web Methods, Apache, Tomcat, MQ, IIS, etc).
• 3 – 5 years of collective experience with databases (Sybase, DB2, SQL Server, Oracle) and security (firewall, AD, TAM, LDAP, certificate).
• Experience providing direct support to IT business application and related infrastructure teams in a complex multi-platform operating environment
• 3 – 5 years of strong Java, J2EE development experience, including Java frameworks such as Spring MVC, JSF, Struts, etc.
Basic Requirements:
• Bachelor’s degree in Engineering, Computer Science, Information Technology, related field or equivalent work experience.
• Experience working in a fast paced team environment and managing priorities with minimal supervision
• Strong organizational skills and the ability to multitask; can set priorities and follow a timeline
• Excellent written and oral communications
• Proficiency with Microsoft Excel skills, with strong excel analytical experience.
• Strong familiarity / experience with MS Office tools, Visio and SharePoint
• Strong interpersonal and communication skills, up to and including executive
• Experience using analytical and problem solving skills
• Experience negotiating effectively and facilitating conflict resolution
Preferred Skills:
• 3 – 5 years of application development or support coupled with infrastructure experience.
• 3 – 5 years of prior working experience in automating manual and semi-automatic processes via scripting languages such as PowerShell, Perl or Python.
• Strong IT systems troubleshooting analysis abilities
• Experience with SailPoint IdentityIQ Suite
• Experience with CyberArk Application Identity Manager or other Password Management utility.
• CISSP certification a plus
• J2EE certification a plus
Additional Information
If you are interested, Please contact
Siva Kumar
973-507-7543