Office Associate

Purpose of Job :

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting distributor operations.  

Job Components:

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.   

• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.   

•  Verify deposits are accurate and made on a timely basis.  

• Upload and download handheld computer devices and process data according to a set schedule.  

• Provide exceptional customer service both in person and over the phone  

• Supports front counter retail as needed  

• Maintain dealer database.  

• Assist with inventory count and research variances.     

• Follow / fulfill all driver program requirements, as specified by the manager  

• All other duties as assigned  

Qualifications :

• High school graduate (or equivalent).  Some college preferred.  

• At least one year of administrative support experience in a warehouse or retail environment  

• At least one year of bookkeeping or accounting experience, including AP, AR and Collections.  

• Proficient in Microsoft Office products, including Outlook and Excel.  

• Multi-line phone experience required.  

• Demonstrated use of professional etiquette required.   

• Excellent verbal communication skills are required.  

• Previous experience in a customer-facing role is required.  

• Ability to multi-task, quickly transitioning from one function/task to the next.    

• Demonstrates good organizational skills and can prioritize tasks  

• Works with a high degree of accuracy and attention to detail  

• Approaches tasks with a sense of urgency  

• Must work effectively in a team environment  

• Strong data entry skills  

• Ability to operate a motor vehicle 

• Must have a clean drivers record AND meet driver qualifications requirements 

• Must possess valid Driver’s license

Scope Data:

• Works under general supervision.  Work receives regular review by Manager.

• Operate with integrity and demonstrate a positive attitude.

Work Environment :

• Office environment but is also exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.  

• Specific vision abilities include close vision, depth perception and ability to adjust focus.  

• Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.  

• Occasional lifting up to 25 lbs. Without assistance  

• Ability to sustain extended periods of sitting, occasional standing and walking throughout the day  

• Prolonged use of personal computer and telephone  

• Use of Personal Protective Equipment  (PPE) may be required 

• Exposed to the hazards of the road when operating or riding in a vehicle