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Full-Time

Director Ransomware Incident Response

Confirmed live in the last 24 hours

Conversant Group

Conversant Group

51-200 employees

IT services and consulting for infrastructure

Consulting
Enterprise Software

Expert

Remote in USA

Category
Cybersecurity
IT & Security
Requirements
  • At least 10 years in IT infrastructure engineering and leadership.
  • Recent experience in leading engineering teams in complex, high stakes engagements.
  • Managed Services experience and/or incident response restoration both pluses (not required).
  • Deep technical acumen and ability to organize/execute complex missions.
  • 7+ Years of relevant IT infrastructure engineering experience including endpoint security controls, perimeter firewalls, Microsoft Exchange and Office 365, and Windows Server operating systems.
  • Ability to respond to inquiries and work beyond normal business hours, provide management to engineering teams of up to 24 in team size.
  • Excellent analytical, organization, and problem-solving skills.
  • Demonstrated ability to plan, organize, train, evaluate and direct work of less experienced staff.
  • Demonstrated strong written and oral communication skills, including strong relationship building skills.
  • Ability to form relationships across all levels of the company while modeling Conversant’s culture and values.
  • Bachelors or Associate degree in Information Technology, Business, Operations, or relevant field experience strongly preferred.
Responsibilities
  • Help lead engagement scoping, engaging with victims of ransomware and forensic partners in the eco-system, as well as internal subject matter experts to understand inbound opportunities and help engage the appropriate engineering team members to address the requirements.
  • Manage workload distribution and team member utilization across multiple incident response engagements.
  • Provide hands-on executive leadership to teams of engineers (we call them cells, led by cell majors) who are executing the mission to minimize the enormous impact of a ransomware attack.
  • Drive the development, training and updating of runbooks across a wide range of infrastructure and applications for delivery of both cloud restorations and on-premises.
  • Build, manage, and continually evolve team structure to maximize scale, knowledge, opportunity, delivery excellence to customers, and profitability to Fenix24.
  • Support operational teams to ensure we are driving high levels of customer satisfaction and value, team member engagement, retention, growth, and profitability.
  • Function as a client and counsel escalation point to address any roadblocks, communication, or other issues as they arise.
  • Participate and partner with sales by engaging with clients in pursuit of opportunities.

Conversant Group provides IT services and consulting focused on designing, building, and managing infrastructure that ensures secure and reliable application delivery. Their solutions are implemented quickly and effectively, emphasizing the importance of technology in supporting business needs. Unlike many competitors, Conversant Group prioritizes an exceptional user experience in all their services. The company's goal is to deliver efficient and dependable IT solutions that meet the specific needs of their clients.

Company Stage

N/A

Total Funding

N/A

Headquarters

Chattanooga, Tennessee

Founded

2009

Growth & Insights
Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%
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Simplify's Take

What believers are saying

  • Conversant Group's impressive revenue growth of 96% and customer increase of 73% in 2023 indicate strong market demand and financial health.
  • The company's focus on real-time threat intelligence and adaptive security measures ensures that employees are always working with cutting-edge technologies and methodologies.
  • Recognition in multiple high-profile awards and partnerships with industry leaders like CrowdStrike and Palo Alto Networks enhance the company's reputation and provide ample opportunities for professional growth.

What critics are saying

  • The rapid expansion and restructuring of the company could lead to operational challenges and potential misalignment in strategic goals.
  • High dependency on specialized battalions like Grypho5 and Fenix24 may create vulnerabilities if these units face any disruptions or fail to integrate seamlessly.

What makes Conversant Group unique

  • Conversant Group's 'Secure First' approach ensures that security is the foundational element of all their IT services, setting them apart from competitors who may treat security as an add-on.
  • Their battalion structure, including specialized teams like Grypho5 and Fenix24, allows for highly specialized and responsive cybersecurity services, unlike more generalized IT service providers.
  • Conversant Group's rapid growth and recognition in prestigious awards like the Golden Bridge Awards and Cybersecurity Excellence Awards highlight their industry leadership and innovative capabilities.

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