Full-Time

Customer Service Engineer

Spts

Confirmed live in the last 24 hours

KLA

KLA

5,001-10,000 employees

Provides process control and yield management solutions

Industrial & Manufacturing
Energy

Compensation Overview

$25.2 - $42.84Hourly

+ Performance Incentive Programs

Junior, Mid

Wappingers Falls, NY, USA

Requires 50% travel to support customer base.

Category
Mechanical Maintenance and Reliability Engineering
Robotics and Automation Engineering
Mechanical Engineering
Requirements
  • Candidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.
  • Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.
  • Must have working knowledge of MS DOS, Windows software as well as MS Office products.
  • Excellent communication and customer interfacing skills.
  • Good organizational skills.
  • An adaptable approach to working hours, locations and conditions.
  • A flexible approach to work responsibilities, enabling both independent and team working.
  • Ability to work alone or unsupervised for extended period, often in difficult conditions.
  • A systematic and logical approach to problem solving.
  • Must be able to travel 50% of time to support the customer base as required.
  • Bachelor of Science Degree in Electronics or Engineering (or equivalent work experience).
Responsibilities
  • To provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.
  • To generate a close working relationship with the customers to enable the company to sell its product portfolio.
  • Provision of feedback enabling the pro-active identification of product and business process improvements.
  • Timely completion of all field reports.
  • Other duties as required.

KLA provides process control and yield management solutions primarily for semiconductor manufacturers. The company offers advanced inspection tools, metrology systems, and computational analytics that help manufacturers identify and fix defects during production. This process enhances the quality and reliability of electronic devices, leading to higher production yields. KLA distinguishes itself from competitors by focusing on high-precision equipment and software that are essential for defect detection and correction. The company's goal is to improve manufacturing processes while committing to sustainability, with a target of using 100% renewable electricity in its operations by 2030.

Company Stage

IPO

Total Funding

N/A

Headquarters

Milpitas, California

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven predictive maintenance reduces downtime and maintenance costs in semiconductor manufacturing.
  • Machine learning enhances precision and speed in defect detection, boosting yield rates.
  • KLA's commitment to 100% renewable electricity by 2030 aligns with industry sustainability trends.

What critics are saying

  • Solid-state battery advancements may reduce demand for traditional semiconductor components.
  • Sustainability focus may increase operational costs for KLA's renewable energy transition.
  • Boutique investment firms acquiring shares could lead to increased stock price volatility.

What makes KLA unique

  • KLA specializes in advanced inspection tools and metrology systems for semiconductors.
  • The company integrates machine learning in metrology for precise defect detection.
  • KLA collaborates closely with semiconductor manufacturers to enhance product quality and reliability.

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