Full-Time

Administrative Assistant

Confirmed live in the last 24 hours

Integrity

Integrity

501-1,000 employees

Fintech
Financial Services

Entry, Junior

Columbia, MO, USA

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Customer Service
Requirements
  • Exceptional Customer Service: Demonstrated ability to provide outstanding support with professionalism and courtesy.
  • Strong Communication Skills: Able to communicate clearly and effectively over the phone and in writing.
  • Multitasking Ability: Comfortable managing multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite: Strong skills in Outlook, Excel, Word, and other relevant applications.
  • Detail-Oriented: High level of accuracy when updating records and handling administrative tasks.
  • Adaptability: Willingness to assist across departments with various tasks and projects.
  • CRM Experience (Preferred): Ability to navigate and maintain agent data in a Customer Relationship Management system.
  • Team Player: Collaborative mindset with the ability to work effectively with internal teams and external agents.
  • Problem-Solving Skills: Proactive in identifying and addressing challenges to support agent business operations.
  • Reception & Front Office Support: Comfortable managing front desk responsibilities and directing inquiries.
Responsibilities
  • Answer and manage calls through a multi-line online phone system, ensuring seamless communication with agents and customers.
  • Deliver exceptional customer service and exhibit the highest level of professionalism in all interactions.
  • Manage multiple tasks efficiently to support the business and agent operations.
  • Update, maintain, and research agent data within the CRM system to ensure accuracy.
  • Provide general administrative support and assist with department-wide coordination of projects.
  • Use Microsoft Office Suite tools (Outlook, Excel, etc.) proficiently to meet operational needs.
  • Ensure attention to detail in all tasks to support accuracy and consistency across operations.

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

N/A

Headquarters

Oxford, Massachusetts

Founded

2006

Growth & Insights
Headcount

6 month growth

4%

1 year growth

22%

2 year growth

79%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for personalized insurance products offers new market opportunities for Integrity.
  • Insurtech partnerships can enhance Integrity's technological capabilities and service delivery.
  • Expansion of telehealth services aligns with consumer demand for remote healthcare options.

What critics are saying

  • Over-reliance on acquisitions may lead to integration challenges and cultural clashes.
  • Ambitious toy drive goals could strain resources and risk reputational damage if unmet.
  • Rapid expansion could result in operational inefficiencies and dilution of company culture.

What makes Integrity unique

  • Integrity's focus on holistic solutions sets it apart in the insurance industry.
  • The company's commitment to community service enhances its brand reputation.
  • Strategic partnerships with diverse communities expand Integrity's market reach.

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