Full-Time
Member Specialist
Walmart
10,001+ employees
Global retail chain offering affordable products
Compensation Overview
$18 - $25/hr
Entry, Junior
Company Historically Provides H1B Sponsorship
Dover, DE, USA
In Person
- Customer Service
- Retail experience including operating front end equipment (for example, cash register)
- Working with mobile retail applications
- Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns zoning the area arranging and organizing merchandise and identifying shrink and damages
- Provides member service by maintaining exit areas reviewing member receipts acknowledging the member and identifying member needs assisting members with purchasing decisions assisting members with locating merchandise
- Provides member service by maintaining selfcheckout area resolving member issues and concerns promoting Sams Club products and services providing guidance and support to members regarding selfservice technology processing member purchases assisting with payments returns refunds and exchanges according to company policies and procedures for different membership and payment types assisting members with transactions utilizing selfcheckout area
- Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures maintaining paperwork logs and other required documentation executing emergency response procedures and ensuring compliance with company security and safety practices
- Assists with the training of Member Frontline Service associates on company processes and procedures teaching new technology and tool functionality delivering new program rollout training and providing continuous learning and process improvement opportunities
- Complies with company policies procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices
- Completes work assignments and priorities by using policies data and resources collaborating with managers coworkers customers and other business partners identifying priorities deadlines and expectations carrying out tasks communicating progress and information determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices. Its offerings include groceries, apparel, electronics, and household items, available through both physical locations and its e-commerce platform, Walmart.com. The company achieves its low pricing through efficient supply chain management and large-scale purchasing. Walmart serves a diverse clientele, including everyday consumers and families, and has a significant presence in the U.S. and internationally. Unlike many competitors, Walmart also offers financial services and health and wellness services, such as pharmacies and vision centers. The company's goal is to save people money and support communities, as demonstrated during the COVID-19 pandemic through vaccine administration and essential goods availability.
Company Size
10,001+
Company Stage
IPO
Headquarters
Bentonville, Arkansas
Founded
1962
Simplify's Take
What believers are saying
- Distribution center expansion in Indiana boosts supply chain efficiency and job creation.
- Multichannel Fulfillment service attracts third-party sellers, increasing e-commerce market share.
- Beef facility opening ensures product quality and better pricing for consumers.
What critics are saying
- 'Dark' store model may face adoption and operational challenges in the U.S.
- Beef facility could attract scrutiny from environmental and animal rights groups.
- Drone delivery expansion may face regulatory and privacy concerns.
What makes Walmart unique
- Walmart's 'Dinner Tonight' platform enhances online shopping with convenient meal solutions.
- Drone delivery expansion positions Walmart as a leader in innovative logistics.
- Walmart's owned beef facility marks a strategic shift in supply chain control.
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Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Company News
Walmart informs its members that they are launching a 'dark' store model.
Walmart has opened its first-ever owned and operated beef facility in Olathe, Kansas, marking a major shift in its supply chain strategy.
Walmart has launched a "Dinner Tonight" platform on its website and app, offering quick meal solutions through one-click baskets, a recipe hub and shoppable lists.
FORT WAYNE, Ind. (WFFT) - The Walmart distribution center in Garrett, Indiana is adding a 600,000 square foot facility with automated technology.
Walmart is expanding its drone operations in Arkansas, Florida, Georgia, North Carolina and Texas, becoming the first retailer to scale drone delivery across five states.