Full-Time

Systems Engineer II

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Mid, Senior, Expert

Dahlgren, VA, USA

Based in Dahlgren, VA, strategically located near Fredericksburg, VA, and between Washington, DC and Richmond, VA.

US Citizenship, US Top Secret Clearance Required

Category
Engineering Management
Systems Engineering Management

You match the following TSC's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor’s degree from an accredited college or university in a related field and 2-4 years of industry experience OR 8-10 years of experience in lieu of a degree
  • US Citizenship and the ability to obtain and maintain a SECRET DoD Clearance
  • Experience with the MBSE toolchain including UML/SysML modeling tools like Cameo, MagicDraw, Enterprise Architect, Rhapsody or equivalent.
Responsibilities
  • Plan, coordinate, and head working groups in the development, planning, and execution of Model-Based Systems Engineer (MBSE) programs, projects, and activities
  • Interface with stakeholders, identify and understand program goals and needs, and develop best-value solutions
  • Develop systems integration solutions and extend system models using existing requirements, interface documentation, and related design and systems engineering documents, working with commercial MBSE tools
  • Develop and deliver MBSE artifacts needed to support development of SysML/UML models of CONOPS and Requirements, Architecture models, and simulation cases
  • Support the creation of system and subsystem architecture views (functional, physical, power, safety, cybersecurity, etc.)
Desired Qualifications
  • STEM degree from accredited College or university
  • Experience with U.S. Navy combat systems.

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for mediocre customer experiences, but instead strive for excellence that drives better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement