Lab Services Supervisor

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Lab Services Supervisor - Cell Services

Location(s)

Alexion (New Haven) - Customer Site CT, New Haven, CT

Responsibilities:

• Provides day to day oversight of the Cell Services Associates, including coordination and responsibility for delivery of the support services outlined below:
  • Mammalian cell culture of suspension and adherent cell lines (including growth, maintenance, and cryopreservation)
  • Histological processing of samples
  • Distribution of frozen cell lines to requestors
  • Clear and accurate record keeping
  • Cell line testing (including on site testing for mycoplasma contamination)
  • Shipment of cryopreserved cells to various sites within AstraZeneca
  • Blood cell isolation and cryopreservation of primary PBMCs and further cell subsets from both whole blood and leukopaks
  • Perform blood cell isolation QC using flow cytometry including data analysis
  • Reporting of unusual results/outcomes
  • Use of automated instrumentation and processes for the services listed as applicable. 
• Responsible for performing all tasks that the Tissue Culture and Blood Cell Isolation Associates provide, based on client demand.
• Ensure staff is compliant with all contractual, safety and job-specific regulations & requirements.
• Ensure staff delivers services per contract PA, incorporating input from the client.
• Communicate and delegate service requests as they are received.
• Act as liaison between PerkinElmer and client contacts.
• Organize, analyze and present metrics and KPI data to the Technical Laboratory Services Manager with reportable performance data and level of service.
• Provide input regarding training and standard workflow documentation.
• Update SOPs as necessary.
• Apply the necessary troubleshooting techniques to resolve discrepancies.
• May be asked to provide on-call service (primary and secondary) for specific research units in the lab areas.  Hours are between 5:00pm-7:30am Monday thru Sunday.  Tasks include but are not limited to transfer of contents from failing freezers, fridges and incubators to designated back up units, photograph original items, properly document failure, provide a work order of failing unit to facilities team and inform respective end-users about the transfer via email based on the SOP instructions.
• Follow proper safety precautions related to identify job hazards.
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment for self and the team

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Critical Skills:

• Deep understanding of the basic chemistry of buffer preparation including titrations and reactions
• Strong communication and training skills
• Excellent organizational skills; ability to troubleshoot and solve problems independently

• Ability to follow oral and written directions
• Basic experience with MS Office: Excel, Word, Outlook, and PowerPoint

Basic Qualifications:  

• Bachelor’s Degree in a chemistry, biology, or other relevant discipline with 2+ years of laboratory experience related to above responsibilities OR
• Associate’s Degree in a chemistry, biology, or other relevant discipline with 3+ years of laboratory experience related to above responsibilities OR
• High School Degree/GED with 5+ years of laboratory experience related to above responsibilities

Preferred Qualifications:

• Solid understanding of how R&D laboratories function and has a proven track record of supporting those activities at various complexity levels    
• 2+ years of coordinating resource activity in a service role in a Cell Culture application
• Background in a laboratory setting with a Chemistry/Biology focus

Working Environment:

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. 
• Job pace may be fast and job completion demands may be high. 
• Must be able to remain in a stationary position more than 25% of the time 

• The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite.
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.   
• Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds). 
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.   
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer. 
• Employee may be required to handle hazardous waste according to local, state, and federal regulations.  Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. 

The annual compensation range for this full-time position is $70,000.00 to $85,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.