Internal Mortgage Banking Officer

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Internal Mortgage Banking Officer is a strategic role within the Consumer Bank, Financial Solutions Center.Primary responsibilities include facilitating needs-based selling of mortgage and consumer lending products via telephone – inbound and outbound – and internet.Cross sell other bank products and services as appropriate.

• Meet or exceed sales, service quality and productivity goals on both an inbound and outbound basis.

• Handle inquiries from clients and prospects on mortgage and consumer loans by phone and internet.

• Calculate loan-to-values, consider credit and debt to income positions as well as compare a variety of products, programs and pricing to make appropriate loan recommendations to clients.

• Generate business through outreach programs leveraging marketing campaigns as directed.

• Capitalize routinely on opportunities to cross sell other bank products and services.

• Serve as the main point of contact for all loans from application to closing for clients.

• Track sales appropriately to ensure proper incentive payout as well as channel reporting.

• Create and leverage book of business as source for ongoing business and referrals.

Key skills/experience qualifications for the role:

• High school diploma required. Bachelor’s degree a plus.

• 2-3 years of experience in a loan origination and/or sales and service environment.

• Comprehensive understanding of all consumer lending products.

• Superior customer service skills.

• Able to multitask, endure high levels of stress, and structure loans creatively.

• Ability to speak and understand Spanish preferred.

The estimated salary range for this position is $18.50 to $20.00 USD hourly. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-MM1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.