Operations Associate

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus’ proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

We are looking for an Operations Lead, Pathology who will be responsible for day-to-day administrative and operational coordination of our Clinical Pathology team.

What You’ll Do

• Work directly with the internal operations of the Pathology department to lend operational and administrative support to the internal infrastructure.
• Effectively manage capacity and scheduling for Clinical Pathology teams to ensure consistent coverage of multiple testing pipeline functions.
• Perform quality control functions in reporting workflows supporting incident management, resolution and reporting.
• Support high priority oncology workflows and case management.
• Work with cross-functional teams to support and guide robust end-to-end testing workflows.
• Use proactive problem-solving and critical-thinking strategies to create and offer solutions to operational and administrative challenges of varying complexity.
• Support the management of internal project work and coordinate across workflows.

Required Knowledge and Skills

• 4 year college degree in Business Administration, Communications, Computer Science, Biological Sciences or similar, preferred
• Minimum 2 year relevant work experience
• Ability to communicate effectively with various internal teams via email, Slack, and live conversation
• Ability to think fast, find answers, and respond quickly to operational problems
• Very highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy and autonomy
• Proven ability to learn new skills quickly and adapt to new processes smoothly
• General office equipment and software knowledge and computer proficiency
• Tech-savvy and comfortable learning and integrating new forms of technology
• Excellent understanding of database principles, structures, theories and practices (e.g., Python, SQL, Looker)
• Experience with homegrown software
• Detailed understanding of entire MS Office Suite and G-Suite applications
• Available to work a Tuesday-Saturday or Sunday-Thursday shift 

Preferred Knowledge and Experience

• Project management experience
• Experience working directly with Pathologists or other licensed medical professionals
• Comfortable working within an environment with a high degree of ambiguity

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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