Full-Time

Reconnect Membership Coordinator

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

No salary listed

Dubai - United Arab Emirates

In Person

On-site role in Dubai, United Arab Emirates.

Category
Retail (1)

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Requirements
  • High School diploma, vocational training and/or 1 year work experience.
  • Fluent in English (written & verbal) essential.
  • Russian speaker.
  • Friendly and pleasant disposition with people interaction skills.
  • Highly level of personal cleanliness and grooming.
  • Excellent communication and organizational skills.
  • Attention to details.
  • High problem solving ability.
Responsibilities
  • Consistently offer professional, friendly and engaging service.
  • Assist in the all operations of ReConnect membership program and to have knowledge of all Fitness classes and offerings.
  • Assist guest with the check-in to facilities.
  • Assist guests with product information and retail sales.
  • Provide guest information relating to Fitness Classes, Pool Day Pass and special offers, membership offerings.
  • Assist guest with payment collection for their respective membership.
  • Prepare agreement as per requirements.
  • Brief the guest about his benefits as part of his membership.
  • Being able to solve guests issues, concerns.
  • Follow departmental policies and procedures.
  • Follow all safety and sanitation policies.
  • Report any problems or questions to ReConnect Assistant manager.
  • Maintain membership database.
  • Maintain membership records.
  • Respond in a professional manner to members enquires and assisting with any requests with regards to their membership.
  • Consolidate monthly reporting of all membership activities.
  • To report anything which may be a Health & Safety hazard.
  • Other duties as assigned.
Desired Qualifications
  • Previous experience in luxury hotel environment desirable but not essential.
  • Previous Fitness center experience preferred.
  • CPR and First Aid certification preferred

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

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Simplify Jobs

Simplify's Take

What believers are saying

  • H1 2026 revenue rose 3.0% and EBITDA climbed 6.5% at constant currency.
  • Pipeline reached 268,000 rooms by June 2026, supporting openings through 2027.
  • Share buybacks totaled €450 million in 2026, signaling strong free cash flow confidence.

What critics are saying

  • Grizzly Research’s March 2026 trafficking allegations triggered an internal investigation and reputational damage.
  • Middle East disruption cut Q2 2026 performance, especially UAE Lifestyle revenues, until conflict eases.
  • If Essendi regulatory approvals stall, Accor loses planned cash returns and strategic simplification.

What makes All Accor unique

  • Accor’s asset-light franchise model deepened with Essendi disposal agreed July 23, 2026.
  • H1 2026 revenue diversification across Premium, Midscale, Economy and Luxury cushioned Middle East shocks.
  • The H World loyalty tie-up, phased through 2026, expands cross-border member demand.

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Benefits

Employee Discounts

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