Summer 2027
Personal Lines Operations Modernization Intern
Posted on 9/9/2026
Nationwide
10,001+ employees
Underwrites insurance policies and manages investments
Compensation Overview
$23 - $50/hr
Columbus, OH, USA
In Person
Bachelor's
 Business & Strategy (1) |
|---|
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- Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Management, Engineering, Organizational Leadership, Computer Science, Data Analytics, or a related field.
- Strong analytical, organizational, and problem-solving skills.
- Effective written and verbal communication skills.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Interest in project management, business transformation, process improvement, automation, and artificial intelligence.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Teams.
- Strong attention to detail and ability to collaborate with stakeholders across the organization.
- Support project planning, coordination, and tracking activities, including management of risks, action items, issues, timelines, and dependencies.
- Assist with the analysis of operational data to identify trends, measure outcomes, and provide actionable insights and recommendations.
- Develop, maintain, and distribute reports, dashboards, and performance metrics that support decision-making and modernization initiatives.
- Support the adoption of new tools, automation solutions, and business processes through communication, change readiness activities, and stakeholder engagement.
- Gather and synthesize feedback from stakeholders to help improve user experience and drive successful implementation efforts.
- Prepare meeting agendas, presentation materials, executive summaries, project updates, and recommendations for leadership and project teams.
- Assist with enhancements and maintenance of business tools and platforms, including SharePoint, Power Apps, Power Automate, and Power BI.
- Create and maintain process documentation, knowledge articles, job aids, training materials, and other enablement resources.
- Collaborate with cross-functional partners to identify opportunities for process optimization and operational efficiency.
- Support continuous improvement efforts by researching best practices and recommending innovative approaches to business challenges.
- Participate in modernization initiatives involving automation, digital transformation, and artificial intelligence capabilities.
- Completion of sophomore or junior year.
- Involvement in student organizations, leadership activities, internships, or relevant work experience.
- Experience with Power BI, Power Apps, Power Automate, SharePoint, or similar platforms.
- Familiarity with project management, process improvement, or change management concepts.
- Experience with reporting, analytics, dashboard development, or business process optimization.
Nationwide delivers insurance and financial services in the United States for individuals and businesses. Its products include auto, home, life, and commercial insurance, along with retirement and investment solutions. The company underwrites policies, collects premiums, and pays claims while also managing investment portfolios to generate income. Its software-enabled processes support claims handling and policy management, helping customers manage risk and plan for the future. Nationwide differentiates itself through a broad, integrated suite of personal and commercial offerings, a strong focus on customer service, and technology-driven operations, including partnerships that promote financial education for retirees. The goal is to provide financial security and peace of mind by protecting futures and helping clients with retirement and estate planning, risk management, and long-term wealth growth.
Company Size
10,001+
Company Stage
N/A
Total Funding
$1.4B
Headquarters
Columbus, Ohio
Founded
1925
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Simplify's Take
What believers are saying
- 2025 operating income rose 37% to $4.3 billion, with premiums up 7%.
- Total adjusted capital reached $32.8 billion in 2025, its highest level ever.
- September 2026 launches in ClearAccess and CareMatters II expand employer and long-term-care distribution.
What critics are saying
- Nationwide faces a 401(k) ERISA bench trial after the February 2026 summary-judgment ruling.
- August 2026 FCRA class action alleges C.L.U.E. data errors, inviting statutory damages nationwide.
- A severe capital hit from ERISA, FCRA, or catastrophe losses threatens mutual surplus and ratings.
What makes Nationwide unique
- 100 years old in 2026, Nationwide combines mutual ownership with broad P&C, life, annuity coverage.
- March 2026 Indexed UL Accumulator III added Nasdaq-100 strategies, Performance Lock, and 8% DCA.
- Nationwide and Capital Group launched an actively managed mutual-fund-linked FIA in September 2026.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Company News
COLUMBUS, Ohio – Nationwide announced today that it is joining the Columbus Crew ownership group. The insurance and financial services giant based in Columbus will take a meaningful minority stake in the club, joining Haslam Sports Group and the Edwards family.The investment marks another milestone in Nationwide’s centennial year and reflect...
Nationwide has reported record financial results for 2025, entering its centennial year with total adjusted capital of $32.8 billion, the highest in its 100-year history. The insurer achieved $73.2 billion in sales and premiums, up 7% from 2024, marking its fifth consecutive year of record growth. Net operating income rose 37% to $4.3 billion, driven by strong underwriting and investment performance across its diversified portfolio. The company paid more than $20.2 billion in claims and benefits to members. Key 2025 achievements included acquiring Allstate Benefits' group health business to expand employer stop-loss insurance offerings and announcing a $1.5 billion technology investment through 2028, with $100 million annually dedicated to AI advancement. The Nationwide Foundation contributed over $41 million to nonprofit organisations.
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