Health Promotion Coordinator

Purpose of the Job

The Health Promotion Coordinator is responsible for tasks related to increasing compliance with performance measures and promoting comprehensive health care for members from birth to age 21.  

Qualifications

REQUIRED QUALIFICATIONS

Required Work Experience

• 1 year of experience in health insurance, or other health care related field

Required Education

• High-School Diploma or GED in general field of study

Required Licenses

• N/A

Required Certifications

• N/A

PREFERRED QUALIFICATIONS

Preferred Work Experience

• 1 year of experience in a managed care organization or related healthcare delivery system

Preferred Education

• N/A

Preferred Licenses

• N/A

Preferred Certifications

• N/A

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Enter information from the tracking forms into the Medical Management System

• Process Referrals 

• Forward specific referrals to appropriate departments

• Maintain database and documentation

• Enter and update data in the Immunization database 

• Outreach made to the parent/guardian of members whose immunizations are not up-to-date

• Contact members via telephone and/or mail on child health and wellness related topics 

• Communicate with providers on member related issues

• Follow up calls are made to members who do not show to their scheduled doctor visit to identifypossible obstacles to attending scheduled visits

• Outreach to members referred to services to verify that needs have been met

• Perform all other duties as assigned 

• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements

Competencies

REQUIRED COMPETENCIES

Required Job Skills

• Knowledge of Medicaid regulations and guidelines

• Knowledge of childhood immunization requirements

• Familiarity with medical terminology

• Computer experience in Microsoft Excel, Word, Outlook

• Effective time management skills 

• Problem solving abilities

• Ability to prioritize work tasks to adhere to deadlines and identifiedtime frames

• Typing 35-40 wpm

Required Professional Competencies

• Effective interpersonal and communication skills

• Work cooperatively, positively, and collaboratively in an interdisciplinary team 

• Work respectfully and positively with members

Required Leadership Experience and Competencies

• N/A

PREFERRED COMPETENCIES

Preferred Job Skills

• Knowledge of the AHCCCS EPSDT program

Preferred Professional Competencies

• N/A

Preferred Leadership Experience and Competencies

• N/A